Regional Parts Outside Sales Manager - Northwest Region
About The Position
The Parts Outside Sales Manager leads and supports a team of Outside Sales Representatives in the Hunter Truck Parts Department. The role is responsible for driving consistent sales growth through team management, strategic lead assignment, performance tracking, and data-driven decision-making. It serves as a liaison among the sales team, branch operations, and leadership to align regional sales initiatives with company objectives. The position is based in the Northwest Region, covering Buffalo, Rochester, Syracuse, Utica, and Owego, New York, and Scranton, Pennsylvania. It is full-time, with a Monday-through-Friday schedule from 8:00 a.m. to 5:00 p.m., and reports to the Regional Parts Director. Travel is required three to five days each week, typically without overnight stays. Air travel to industry events occurs two to five times per year and may require overnight stays.
Requirements
- Five or more years of experience in sales or sales management within the heavy-duty truck parts or automotive aftermarket industry.
- Proven success managing a regional sales team and achieving growth targets.
- Proficiency with CRM systems, Microsoft Excel, and reporting tools.
- Excellent communication, leadership, and organizational skills.
- Strong analytical skills, including the ability to interpret sales data and develop actionable insights.
- Ability to travel regionally as required.
- Valid driver's license and ability to meet company insurability standards.
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
- Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
- Ability to solve practical problems with limited standardization and interpret written, oral, diagrammatic, or scheduled instructions.
Nice To Haves
- Bachelor’s degree in Business Administration, Sales, or a related field, or equivalent experience.
Responsibilities
- Supervise, coach, and develop Outside Sales Representatives across assigned branches or territories.
- Set sales targets, monitor performance, and provide ongoing feedback and guidance.
- Conduct regular sales meetings to review progress, opportunities, and challenges.
- Coordinate Outside Sales with branch operations to improve customer experience and order efficiency.
- Work with PACCAR dedicated fleet representatives and the Hunter sales team to grow and monitor PACCAR fleet sales, help manage retail pricing, and assist with fleet bids.
- Develop and execute regional sales strategies to achieve revenue and margin goals.
- Identify new business opportunities and support the team in securing and developing accounts.
- Analyze market trends, customer feedback, and competitive activity to guide sales tactics and promotions.
- Collaborate with marketing and parts management on promotions and initiatives.
- Track individual and regional sales performance using CRM and internal reporting tools.
- Monitor sales trends and prepare reports on performance against goals, growth opportunities, and sales gaps.
- Maintain accurate customer and sales data.
- Calculate and process monthly Outside Sales team commission reports.
- Verify commission structures comply with company policy and transactions are properly recorded.
- Coordinate commission adjustments, inquiries, and approvals with Payroll.
- Assign leads and opportunities based on territory, customer potential, and workload balance.
- Monitor lead progress to ensure timely follow-up and closure.
- Support re-engagement of dormant or inactive accounts.
- Coordinate with regional management, branch leadership, and corporate departments to support communication and execution of sales strategies.
- Partner with the Credit Department and Operations teams to resolve account or fulfillment issues.
- Adhere to and promote workplace health and safety policies.
- Travel regionally three to five days each week and attend industry events by air two to five times annually, sometimes with overnight stays.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
