Regional Parts Manager

SMS Equipment Inc.•Edmonton, AB

3d•Onsite

About The Position

SMS Equipment is looking for a Regional Parts Manager to provide leadership, direction, and operational oversight for Parts operations across multiple locations. This role plays a key part in driving performance, standardizing processes, and developing strong teams while partnering closely with Service and Operations to support business objectives and customer needs.

Requirements

Proven leadership experience with the ability to lead through influence while supporting multiple locations and teams.
7+ years of progressive experience in parts, inventory, warehouse, or supply chain operations within heavy equipment, industrial, or similar environments.
Strong financial acumen with experience managing budgets, forecasting, and P&L performance.
Solid understanding of parts distribution, inventory management, warehousing operations, and mechanical trade repair processes.
Demonstrated experience driving process improvement, standardization, and operational excellence.
Excellent planning, organizational, communication, and stakeholder‑management skills.
Valid Class 5 driver’s license and ability to travel as required.

Nice To Haves

Post‑secondary education in Business, Supply Chain, Operations Management, or a related field is considered an asset.
Journeyperson or JM Parts Technician certification is considered an asset, not a requirement.

Responsibilities

Provide leadership and direction for Parts operations across multiple branches, fostering a culture of engagement, accountability, and continuous improvement.
Lead, coach, and develop Parts Supervisors and senior parts employees, building leadership capability and strengthening bench strength.
Oversee Parts operations including inventory strategy, warehousing standards, parts processes (e.g., 5S), and branch equipment purchasing to ensure consistency and best‑practice adoption.
Establish and monitor performance metrics, analyzing work order systems, inventory health, and overall financial results.
Own Parts P&L accountability, including budgeting, forecasting, cost control, and performance analysis.
Partner closely with Service, Operations, and Supply Chain teams to align inventory with service demand, improve parts availability, and resolve escalated issues.
Identify, standardize, and improve processes and controls to drive efficiency, quality, safety, and cost effectiveness across locations.
Provide oversight to ensure compliance with safety, health, environmental, and company policies, while supporting the Quality Management System.
Act as an escalation point for complex operational, customer, or performance challenges related to Parts.