Regional Parts Director - Southwest Region
About The Position
The Regional Parts Director leads parts performance across Hunter Truck’s Southwest Region, driving revenue, gross profit, customer penetration, operational execution, and contribution to the regional P&L. The role integrates parts sales and operations, optimizes regional inventory and resources, develops talent, and partners with Truck Sales and Service leadership to maximize parts capture, customer value, and service responsiveness. The position reports to the Regional Vice President and is based in the Southwest Region, covering Butler, Clearfield, Eau Claire, Pittsburgh, and Uniontown, Pennsylvania, and Wheeling, West Virginia. This full-time, exempt role works Monday through Friday, 8:00 a.m. to 5:00 p.m. Weekly travel is required to support field operations, leadership development, customer engagement, vendor partnerships, and strategic initiatives; travel may involve overnight stays and varies with business needs. The role directly supervises Branch Parts Operations Managers and Parts Outside Sales Managers and carries out related hiring, training, work direction, performance appraisal, recognition, discipline, and problem resolution. The position requires progressive parts leadership experience and the ability to collaborate across Service, Parts, Sales, and Operations. A bachelor’s degree in Business Administration, Operations Management, or a related field is preferred. A valid driver’s license and ability to meet company insurability standards are required. The stated annual pay range is $130,000 to $200,000.
Requirements
- Seven or more years of progressive parts leadership experience in commercial vehicles, transportation, heavy equipment, dealership, fleet maintenance, or a related industry.
- Proven ability to build collaborative relationships across Service, Parts, Sales, and Operations functions.
- Valid driver’s license and ability to meet company insurability standards.
- Ability to read, analyze, and interpret business reports, financial statements, technical procedures, OEM requirements, and governmental regulations.
- Ability to prepare reports, business correspondence, presentations, and operational communications, and to communicate effectively with employees, customers, vendors, and leadership teams.
- Ability to analyze budgets, financial reports, labor productivity metrics, service performance indicators, and operational data, and use data-driven decision-making to improve regional performance.
- Ability to solve practical problems involving concrete variables and limited standardization, and interpret written, oral, diagram, or schedule instructions.
- Ability to sit regularly, walk frequently, and occasionally lift or move up to 25 pounds; required vision abilities include close, distance, color, and peripheral vision, depth perception, and focus adjustment.
Nice To Haves
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Two years of multi-location management experience.
Responsibilities
- Own regional parts revenue, gross profit, customer penetration, operating execution, and contribution to the regional P&L.
- Directly manage the Outside Parts Sales Manager and Branch Parts Managers in the region.
- Integrate outside selling with branch fulfillment so customer commitments, stocking requirements, and delivery expectations are operationally executable.
- Drive parts capture from the installed truck base and establish coordinated account plans with Truck Sales and Service leadership.
- Execute enterprise pricing, category, inventory, and supply-chain policies, while providing regional customer and demand input to the SVP of Parts.
- Analyze and monitor dealership and individual location performance against sales targets, budgets, and regional objectives.
- Ensure effective use of Arcadium by Parts sales personnel to track customer interactions, monitor outside sales activity, identify growth opportunities, and strengthen customer relationships and account penetration.
- Execute regional parts marketing plans aligned with dealership sales objectives and business growth goals.
- Hold Branch Parts Managers accountable for fill rate, inventory accuracy, warehouse productivity, delivery performance, and service support.
- Hold the Outside Parts Sales Manager accountable for new account growth, share of wallet, gross profit, and salesperson effectiveness.
- Approve and escalate customer-specific stocking or service-level exceptions within established authority limits without independently overriding enterprise inventory policy.
- Optimize regional use of branch and warehouse assets, including transfers, shared stock, and delivery routes.
- Lead regional parts talent development, succession, cross-training, and performance management across commercial and operations teams.
- Partner with the Regional Service Director to ensure parts availability supports technician productivity and minimizes vehicle downtime.
- Adhere to and promote workplace health and safety policies.
- Supervise Branch Parts Operations Managers and Parts Outside Sales Managers, including interviewing, hiring, training, planning and assigning work, directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
- Travel weekly to support field operations, leadership development, customer engagement, vendor partnerships, and strategic initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
