Regional Part-Time Member Advisor

TRUE Community Credit Union•Westland, MI
•Hybrid

About The Position

TRUE Community Credit Union is looking for a Regional Part-Time Member Advisor to support our East Region branch locations. This opportunity is ideal for individuals with experience in banking, customer service, retail sales, cash handling, or financial services who enjoy helping people and building lasting relationships. As a Member Advisor, you'll serve as a trusted resource for our members by providing exceptional service and guidance during everyday financial interactions. You'll assist members with deposits, withdrawals, payments, and account maintenance while helping them open new accounts and explore financial solutions that align with their goals. You'll also support consumer loan applications, educate members on digital banking tools and account security, and identify products and services that can improve their financial well-being. Every interaction is an opportunity to build trust, strengthen relationships, and create a positive member experience.

Requirements

  • High school diploma or GED required
  • Strong communication and relationship-building skills
  • Ability to multitask in a fast-paced environment
  • Comfortable learning new technology and banking systems

Nice To Haves

  • Previous experience in banking, credit unions, customer service, retail sales, cash handling, or financial services preferred

Responsibilities

  • Assist members with deposits, withdrawals, payments, and account maintenance.
  • Help members open new accounts and explore financial solutions that align with their goals.
  • Support consumer loan applications.
  • Educate members on digital banking tools and account security.
  • Identify products and services that can improve members' financial well-being.
  • Build trust, strengthen relationships, and create a positive member experience.

Benefits

  • Paid Time Off (PTO)
  • 12 Paid Holidays
  • 401(k) with company match
  • Employer-funded pension plan
  • Tuition reimbursement
  • Gym membership reimbursement
  • Employee Assistance Program (EAP)
  • Growth and development opportunities
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