Member Advisor Part-Time (Brooklyn)

TRUE Community Credit Union•Columbia Township, MI

9d•$17 - $19•Onsite

About The Position

TRUE Community Credit Union is looking for a Part-Time Member Advisor to join their team at the Brooklyn Branch. This role is suitable for individuals with prior experience in roles such as Bank Teller, Universal Banker, Personal Banker, Member Service Representative, Financial Services Representative, Customer Service Representative, or Retail Associate. The position involves providing exceptional service and guidance to members through daily financial interactions, assisting with transactions, account services, and lending solutions, and helping members achieve their financial goals. The core of the role is to build trust, strengthen relationships, and create a positive member experience through every interaction.

Requirements

High school diploma or GED required
One year of banking, retail, cash handling, customer service, sales, or related experience preferred
Strong communication and relationship-building skills
Ability to multitask in a fast-paced environment
Comfort using technology and learning new systems

Responsibilities

Assist members with their everyday banking needs.
Provide personalized financial solutions.
Process deposits, withdrawals, transfers, loan payments, and other account transactions accurately and efficiently.
Open and maintain deposit accounts.
Assist with consumer loan applications.
Educate members on fraud prevention and account security.
Recommend products and services that support members' financial well-being.
Deliver outstanding customer service.
Identify member needs.
Build lasting relationships through every interaction.