Part-Time Member Advisor - Downtown
TRUE Community Credit Union•Jackson, MI
•Onsite
About The Position
TRUE Community Credit Union is looking for a part-time Member Advisor to join their team at the Downtown Jackson Branch. This role involves helping members navigate financial decisions, celebrate milestones, and find solutions to support their goals. The position emphasizes building trust and creating positive experiences through every interaction.
Requirements
- High school diploma or GED required
- One year of banking, retail, cash handling, customer service, sales, or related experience preferred
- Strong communication and relationship-building skills
- Ability to multitask in a fast-paced environment
- Comfort using technology and learning new systems
Responsibilities
- Deliver exceptional customer service to members
- Process transactions accurately and efficiently
- Open and maintain deposit accounts
- Assist members with consumer loan applications
- Recommend products and services that support members' financial goals
- Educate members about fraud prevention and account security
- Build lasting relationships while navigating multiple systems and processes
Benefits
- Employee Assistance Program (EAP)
- Paid Time Off (PTO)
- 12 paid holidays
- 401(k) with company match
- Pension plan
- Gym membership reimbursement
- Tuition reimbursement
- Growth and development opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
