Regional Operations Director (ROD)

DAVITA•Coral Gables, FL

11d

About The Position

DaVita is seeking a Regional Operations Director (ROD) to lead approximately 10 dialysis centers and 200 teammates, with full operational accountability for an approximately $30–$50 million P&L. The ROD provides strategic and tactical leadership, counsel, and direction to facility field management to support safe, efficient, therapeutic, and ethical patient care. The role has budget and P&L accountability and is a key member of DaVita’s field management team. The ROD identifies and develops strategic growth opportunities, monitors division performance, and works with the Divisional Vice President or SVP to develop competitive strategies aligned with DaVita’s mission and values. The role leads operational planning, financial and revenue growth, labor and contract management, and clinical outcomes across assigned facilities. It also involves moderate overnight travel of 25%–50%. DaVita provides new teammates with comprehensive training on dialysis clinics and hospital partnerships, opportunities to work with experienced leaders, and access to professional development programs and a total rewards package. The position requires a Level 2 background screening through the Florida Care Provider Clearinghouse.

Requirements

Bachelor’s degree.
Leadership experience in a multi-site operational business.
Experience leading a unified team.
Experience identifying and committing to growth in a territory.
Availability for moderate travel, including 25%–50% overnight travel.
Philosophies aligned with DaVita’s core values.
Demonstrated understanding of business success and the ability to balance it with patient and teammate satisfaction.
Ability to complete a Level 2 background screening through the Florida Care Provider Clearinghouse.

Nice To Haves

MBA.
Competitive spirit.

Responsibilities

Provide strategic and tactical leadership, counsel, and direction to field management at assigned facilities.
Lead approximately 10 dialysis centers and 200 teammates, including approximately 10–12 direct reports.
Ensure safe, efficient, therapeutic, and ethical patient care.
Identify and develop strategic growth opportunities, address growth priorities and patient census, and lead operational conversions on acquisitions.
Develop and execute strategic operating plans and goals for assigned division facilities.
Monitor division performance and work with the Divisional Vice President or SVP to develop competitive strategies aligned with DaVita’s mission and values.
Meet labor budgets and manage financial performance, revenue growth, operations, labor, contracts, and clinical outcomes.
Review, analyze, and proactively address gaps in service excellence, policies, and procedures; identify issues and implement solutions.
Assess competition and related division strengths, weaknesses, opportunities, and threats.
Work directly with facility administrators in clinics to identify and address employee and patient concerns and advance regional goals and standards.

Benefits

Medical insurance.
Dental insurance.
Vision insurance.
401(k) match.
Paid time off.
PTO cash out.
Family resources.
EAP counseling sessions.
Access to Headspace.
Backup child and elder care.
Maternity and paternity leave.
Professional development programs and on-demand virtual leadership and development courses.