Regional Operations Director (ROD)
About The Position
The Regional Operations Director (ROD) leads approximately 10 dialysis centers and 200 teammates, with full operational accountability for an approximately $30–$50 million P&L. The role provides strategic and tactical leadership, counsel, and direction to field management to support safe, efficient, therapeutic, and ethical patient care. It is a key member of DaVita’s field management team and includes budget and P&L accountability. The ROD identifies and develops strategic growth opportunities, monitors division performance, and works with the Divisional Vice President or SVP to develop competitive strategies aligned with DaVita’s mission and values. The position also develops and executes operating plans, leads operational conversions on acquisitions, and works with clinic Facility Administrators to address teammate and patient concerns and advance regional goals. The role requires moderate travel, listed as 25%–50% overnight. DaVita provides comprehensive training on its dialysis clinics and hospital partnerships, opportunities to work with experienced colleagues, and access to leadership and development programs.
Requirements
- Demonstrated leadership experience in a multi-site operational business.
- Experience leading a unified team.
- Experience identifying and pursuing growth in a territory.
- Bachelor’s degree required.
- Available for moderate travel, including 25%–50% overnight travel.
- Philosophies aligned with DaVita’s core values.
- Demonstrated understanding of business success and ability to balance business needs with patient and teammate satisfaction.
Nice To Haves
- MBA preferred.
- Competitive spirit.
Responsibilities
- Provide strategic and tactical leadership, counsel, and direction to field management at assigned facilities.
- Lead approximately 10 dialysis centers and 200 teammates, including approximately 10–12 direct reports.
- Ensure safe, efficient, therapeutic, and ethical patient care.
- Identify and develop strategic growth opportunities, address growth priorities and patient census, and lead operational conversions on acquisitions.
- Develop and execute strategic operating plans and goals for assigned division facilities.
- Monitor division performance and work with the Divisional Vice President or SVP to develop competitive strategies.
- Meet labor budget and manage financial performance, revenue growth, operations, labor, contracts, and clinical outcomes across assigned facilities.
- Review and address gaps in service excellence, policies, and procedures; identify issues and implement solutions.
- Maintain awareness of competition and assess division strengths, weaknesses, opportunities, and threats.
- Work directly with clinic Facility Administrators to identify and address employee and patient concerns and advance regional goals and standards.
- Lead a socially responsible business and support community involvement.
Benefits
- Medical, dental, and vision coverage.
- 401(k) match.
- Paid time off and PTO cash out.
- Family resources and EAP counseling sessions.
- Access to Headspace.
- Backup child and elder care.
- Maternity and paternity leave.
- Professional development programs and on-demand virtual leadership and development courses through StarLearning.
- Comprehensive training on DaVita’s dialysis clinics and hospital partnerships.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
