Regional Operations Director
About The Position
DaVita is seeking an agile, high-impact healthcare executive to lead approximately 10 dialysis centers and 200 teammates, with complete operational accountability for an approximately $30–$50 million P&L. The Regional Operations Director provides strategic and tactical leadership, counsel, and direction to facility field management to ensure safe, efficient, therapeutic, and ethical patient care. The role identifies and develops strategic growth opportunities, monitors division performance, and works with the Divisional Vice President to develop competitive strategies aligned with DaVita’s mission and values. It includes budget and P&L accountability and is a key member of DaVita’s field management team. The director develops operating plans and goals, addresses growth and patient-census priorities, leads operational conversions on acquisitions, and works with clinic Facility Administrators to address employee and patient concerns and advance regional goals and standards. The position offers training in DaVita’s dialysis clinic and hospital partnership operations, opportunities to work with experienced colleagues, and access to development programs and a comprehensive total rewards package. Moderate overnight travel of 25%–50% is expected.
Requirements
- Bachelor’s degree.
- Leadership experience in a multi-site operational business.
- Experience leading a unified team.
- Experience identifying and committing to growth in a territory.
- Demonstrated understanding of business success and the ability to balance it with patient and teammate satisfaction.
- Philosophies aligned with DaVita’s core values.
- Availability for moderate travel, including 25%–50% overnight travel.
Nice To Haves
- MBA.
- A competitive spirit.
Responsibilities
- Lead approximately 10 dialysis centers and approximately 200 teammates, with approximately 10–12 direct reports.
- Provide strategic and tactical leadership, counsel, and direction to facility field management.
- Ensure safe, efficient, therapeutic, and ethical patient care.
- Identify and develop strategic growth opportunities, address patient-census priorities, and lead successful operational conversions on acquisitions.
- Develop and execute strategic operating plans and goals for assigned division facilities.
- Monitor division performance and develop competitive strategies in partnership with the Divisional Vice President.
- Manage financial and revenue growth, operations, labor, contracts, and clinical outcomes across assigned facilities.
- Meet labor budgets and maintain budget and P&L accountability.
- Review and address gaps in service excellence, policies, and procedures; identify issues and implement solutions.
- Assess competition and related division strengths, weaknesses, opportunities, and threats.
- Work with clinic Facility Administrators to identify and address employee and patient concerns and advance regional goals and standards.
- Build and lead a unified, growing team and support teammates’ belonging, growth, and learning.
Benefits
- Medical, dental, and vision coverage.
- 401(k) match.
- Paid time off and PTO cash out.
- Family resources and EAP counseling sessions.
- Access to Headspace.
- Backup child and elder care.
- Maternity and paternity leave.
- Professional development programs and on-demand virtual leadership and development courses.
- Comprehensive training in DaVita’s dialysis clinics and hospital partnerships.
- Incentives for top performers.
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What This Job Offers
Job Type
Full-time
Career Level
Director
