Regional Operations Director (ROD)

DaVita Kidney Care•Bay City, MI

23d•$130,000 - $185,000

About The Position

DaVita is seeking a Regional Operations Director (ROD) to lead approximately 10 dialysis centers and 200 teammates, with oversight of operations and accountability for an approximately $30–$50 million P&L. The ROD provides strategic and tactical leadership, counsel, and direction to field management to ensure safe, efficient, therapeutic, and ethical patient care. The role identifies and develops strategic growth opportunities, monitors division performance, and works with the Divisional Vice President or SVP to develop competitive strategies aligned with DaVita’s mission and values. It has budget and P&L accountability and is a key member of DaVita’s field management team. The ROD develops and executes strategic operating plans and goals for assigned facilities, drives growth and patient census, leads operational conversions related to acquisitions, and works with clinic FAs to address employee and patient concerns. The position manages financial and revenue growth, operations, labor, contracts, and clinical outcomes; meets labor budgets; and proactively reviews performance and service gaps, identifies issues, and implements solutions. It also monitors competition and assesses division strengths, weaknesses, opportunities, and threats. The successful candidate will lead a unified, multi-site team and balance business performance with patient and teammate satisfaction. DaVita provides comprehensive training on its dialysis clinics and hospital partnerships, opportunities to work alongside experienced leaders, and professional development programs.

Requirements

Demonstrated leadership of a multi-site operational business.
Experience leading a unified team.
Experience identifying and committing to growth in a territory.
Bachelor’s degree required.
Available for moderate travel, including 25%–50% overnight travel.
Philosophies aligned with DaVita’s core values.
Demonstrated understanding of business success and the ability to balance it with patient and teammate satisfaction.

Nice To Haves

MBA preferred.
A competitive spirit.

Responsibilities

Lead approximately 10 dialysis centers and 200 teammates, including approximately 10–12 direct reports.
Provide strategic and tactical leadership, counsel, and direction to field management to ensure safe, efficient, therapeutic, and ethical patient care.
Identify and develop strategic growth opportunities and address growth priorities and patient census.
Lead successful operational conversions on acquisitions.
Develop and execute strategic operating plans and goals for assigned division facilities.
Meet labor budgets and manage labor operations.
Review, analyze, and proactively address gaps in service excellence, policies, and procedures; identify issues and implement solutions.
Manage financial and revenue growth, operations, contract management, and clinical outcomes within assigned facilities.
Monitor division performance and assess competition, including division strengths, weaknesses, opportunities, and threats.
Work with the Divisional Vice President or SVP to develop competitive strategies aligned with DaVita’s mission and values.
Work directly with clinic FAs to identify and address employee and patient concerns and advance regional goals and standards.

Benefits

Comprehensive medical, dental, and vision benefits.
401(k) match.
Paid time off and PTO cash out.
Family resources and EAP counseling sessions.
Access to Headspace®.
Backup child and elder care.
Maternity and paternity leave.
Professional development programs and on-demand virtual leadership and development courses through StarLearning.
Comprehensive training on DaVita’s dialysis clinics and hospital partnerships.
Opportunities to partner with innovative, compassionate, and driven leaders.
Incentives, with top performers earning more.