Regional Operations Director (ROD)

DaVita•Bay City, MI

21d

About The Position

DaVita is seeking an inspiring, motivated Regional Operations Director to lead approximately 10 dialysis centers and 200 teammates, with oversight and full accountability for operations and an approximately $30–$50 million P&L. The role provides strategic and tactical leadership, counsel, and direction to field management at assigned facilities to support safe, efficient, therapeutic, and ethical patient care. It identifies and develops strategic growth opportunities, monitors division performance, and works with the Divisional Vice President or SVP on competitive strategies aligned with DaVita’s mission and values. The position has budget and P&L accountability and is a key member of DaVita’s field management team. The Regional Operations Director leads approximately 10–12 direct reports, drives growth priorities and patient census, and oversees operational conversions related to acquisitions. Performance is measured by key metrics and outcomes for the assigned business. The role calls for strategic operating plans, financial and revenue growth, labor and contract management, and clinical outcomes across assigned facilities. It also involves assessing competition and division strengths, weaknesses, opportunities, and threats, and working with clinic Facility Administrators to address employee and patient concerns. The role offers comprehensive training on DaVita’s dialysis clinics and hospital partnerships, opportunities to work alongside experienced colleagues, and access to leadership and development programs. DaVita describes its culture as focused on service, integrity, teamwork, continuous improvement, accountability, fulfillment, fun, belonging, and teammate development. Moderate travel is required, estimated at 25%–50% overnight.

Requirements

Bachelor’s degree required.
Demonstrated leadership of a multi-site operational business.
Experience leading a unified team.
Demonstrated ability to identify and pursue growth in a territory.
Availability for moderate travel, including 25%–50% overnight.
Philosophies aligned with DaVita’s core values.
Demonstrated understanding of business success factors and ability to balance them with patient and teammate satisfaction.

Nice To Haves

MBA preferred.
A competitive spirit.

Responsibilities

Provide strategic and tactical leadership, counsel, and direction to field management at assigned facilities.
Lead approximately 10 dialysis centers, 200 teammates, and approximately 10–12 direct reports.
Maintain accountability for the facilities’ operations, budget, and approximately $30–$50 million P&L.
Create and execute strategic operating plans and goals for assigned division facilities.
Address growth priorities and patient census, and lead operational conversions related to acquisitions.
Monitor division performance and drive key metrics and business outcomes.
Meet labor budgets and manage labor, contracts, financial performance, revenue growth, operations, and clinical outcomes.
Review and address gaps in service excellence, policies, and procedures; identify issues and implement solutions.
Assess competition and proactively evaluate division strengths, weaknesses, opportunities, and threats.
Work with clinic Facility Administrators to identify and address employee and patient concerns and advance regional goals and standards.
Collaborate with the Divisional Vice President or SVP to develop competitive strategies aligned with DaVita’s mission and values.
Identify and develop strategic growth opportunities.