Regional Operations Director, Hospital Services

DaVita Kidney Care
$130,000 - $185,000Onsite

About The Position

DaVita Kidney Care is seeking an ambitious, operationally-focused and results-driven Leader. This position will be based in Sacramento, CA. As the Regional Operations Director, you are responsible for a portfolio of 5 hospital based acute dialysis programs, ~50 teammates and 4 direct reports and a P&L of ~50M. As a Regional Operations Director (ROD), you'll provide strategic and tactical leadership, counsel, and direction to our Acute Dialysis Hospital Services assigned markets to ensure safe, efficient, therapeutic and ethical patient care. Additionally, this position identifies and develops strategic growth opportunities, monitors division performance, and works closely with Divisional Vice President or SVP to develop competitive strategies in alignment with DaVita’s mission and values. Position has budget and P&L accountability. This position is a key member of DaVita’s field management team.

Requirements

  • 5+ years’ experience as a supervisor/leader in operations with at least 2+ years of multisite experience.
  • Bachelor’s degree, Master's Degree strongly preferred
  • Strong leadership acumen; successful team management and development
  • Prior P&L management experience. Demonstrated track record of successful fiscal and operating leadership; demonstrated financial expertise
  • Experience working in a matrix organization with the ability to manage multiple priorities across various stakeholders and departments
  • Demonstrated strong analytical, quantitative and logical thinking skills
  • Advance computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Word, Outlook and PowerPoint required
  • Available for moderate travel (20%-50% overnight)

Nice To Haves

  • Healthcare industry background a plus.

Responsibilities

  • Complete accountability for your P&L ~$50M. Manage financial and revenue growth, labor management, contract management and capital expenses.
  • Drive operational, financial, team and clinical performance of your business through KPIs/metrics.
  • Work directly with Hospital Services Administrators (HSAs) in facilities to identify and address employee and patient concerns to drive towards Regional goals and standards.
  • Develop and implement strategic planning initiatives that maximize the region’s clinical care and growth potential.
  • Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
  • Manage financial and revenue growth, operations, and labor management, contract management, and clinical outcomes within the assigned hospital partners.
  • Maintain existing relationships with hospital partner senior leadership including the c-suite.
  • Interface with business leaders from a broad range of functional teams, including Finance, People Services, Strategy, Quality, and others in support of strategy and operational execution.

Benefits

  • Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave
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