Regional Operations Director
About The Position
IVX Health is seeking a Regional Operations Director to lead its infusion centers throughout the Long Island market, overseeing five centers: Garden City, Great South Bay, Huntington Station, Holbrook, and Commack. This healthcare operations leadership role is responsible for driving strong operational and financial performance while ensuring patients receive compassionate, high-quality care. The Director supports market P&L performance, develops center-level teams, promotes operational excellence, supports new center launches, and works with business development and referral partners to grow patient volume. The role also monitors industry trends, regulatory changes, and innovations to improve care and operations.
Requirements
- Bachelor’s degree in Business Management, Healthcare Administration, or a related field, or equivalent experience.
- At least 5 years of leadership experience in a healthcare setting.
- Experience managing a P&L and leading clinical and administrative teams.
- Ability to drive operational excellence while delivering exceptional patient experiences.
- Strong interpersonal, communication, and organizational skills.
- Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
Nice To Haves
- Experience in multi-site management.
Responsibilities
- Oversee daily operations across multiple infusion centers and ensure a seamless, exceptional patient experience.
- Support market P&L performance and strong financial and operational results.
- Serve as an escalation resource and solve operational and clinical challenges.
- Recruit, mentor, and develop center-level staff.
- Oversee staffing, scheduling, and payroll to drive productivity and accountability.
- Foster a collaborative, patient-centered culture focused on continuous improvement.
- Partner with Finance, Marketing, Revenue Cycle, and Clinical Leadership to optimize processes and address operational barriers.
- Support the launch and operational success of new infusion centers.
- Collaborate with Business Development Managers to meet patient census goals and grow patient volume across centers.
- Build and maintain relationships with referral sources and vendor partners.
- Monitor industry trends, regulatory changes, and innovations to enhance patient care and operational performance.
Benefits
- Medical, dental, and vision coverage
- Prescription drug coverage and telemedicine services
- Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and flexible spending options
- 401(k) retirement plan with company match
- Life, AD&D, and disability insurance
- Accident, critical illness, and hospital indemnity coverage
- Fertility and family planning support
- Tuition reimbursement and certification assistance
- Continuing education and professional development resources
- Employee Assistance Program and wellness support
- Paid time off
- Volunteer time off and charitable giving match
- Employee referral bonus program
- Commissions or bonus for eligible full-time regular employees
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What This Job Offers
Job Type
Full-time
Career Level
Director
