Regional Manager (North Carolina)

BibliU•Charlotte, NC

1d•Remote

About The Position

BibliU is an award-winning, technology-led B2B company transforming the $65bn educational content industry. With a 90% CAGR the past 5 years, we are just getting started. We've cracked the code on Day 1 access to affordable digital course materials for students, while delivering comprehensive campus store solutions that foster human relationships, and increase our stickiness in the world of AI. The result? Measurable impact: 10% higher student retention, 1-point GPA increases, and partnerships with 170 universities serving 600,000 students each year. We've fundamentally changed how universities procure, distribute, and manage learning content. We partner with 4,000+ publishers, including Pearson, Oxford University Press, and Wiley to deliver content to universities, and provide rich engagement data and interactive tools like quizzes that help students actually learn. Here's what makes our story compelling: Founded in late 2015 as an Oxford University spin out, we've grown explosively with 90% CAGR over the last five years, including 65% in FY25, reaching $100m in annual revenue. Our Series B raised $23m led by Nesta Impact Investments (with Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises). In late 2023, we acquired Texas Book Company (now 'BibliU Campus') to become the only fully vertically integrated player in the market, driving US organic growth which now represents 90% of our business. We're hungry for more. We're actively building our M&A pipeline as we compete head-to-head against legacy bricks-and-mortar providers to improve the faculty and student experience while boosting the financial sustainability of universities. Our culture is collaborative, high-growth, and agile. You’ll join an experienced and motivated executive team with backgrounds from Instructure (Canvas) and other successful edtech companies with exit experience. We operate as a distributed team across the UK and US, with offices in London. The Regional Manager directly reports to the Vice President of Retail and over-sees operations and personnel at the college retail bookstores placed under his/her direction.

Requirements

Four (4) years of college or its equivalent.
Three (3) to five (5) years management experience in a multi-unit college bookstore or retail operation.
Successful retailing experience including profitability, budgeting, merchandising, promotion and staffing.
Ability to accommodate extensive travel schedule
Strong analytical skills
Expert team building skills
Effective leader, mentor, and coach
Demonstrated administrative skills
Basic accounting skills
Strong organizational skills with attention to detail
Excellent verbal and written communication skills

Nice To Haves

Bachelor’s (preferred)
Textbook experience is a plus.

Responsibilities

Construct and direct budget goals of the designated region.
Facilitate converting print materials to digital access.
Execute Company customer service initiatives.
Oversee acquisition and maintenance of digital access, textbook and merchandise inventory.
Hiring and training of bookstore personnel.
Company procedure and job related training.
Professional representation of the Company.
Oversight of store managers in the designated region.
Supervisory duties to procure and maintain sufficient textbook inventory levels throughout each school term.
Supervisory duties to procure and maintain adequate inventory levels in general merchandise departments appropriate to budgetary needs
Supervisory duties to ensure correspondence and sufficient contact with department chairperson, faculty members and publishers as needed on book orders.
Supervise the construction of budgets for stores in the designated region.
Construct and analyze reports on a weekly and monthly basis to monitor financial fiscal return.
Prepare weekly financial “snapshot” reports for each store.
Meet with the campus administration minimally four (4) times a year to build rapport, discuss service and customer expectations.
Participate in outreach to prospective customers.
Supervise store appearance and customer service integrity to ensure positive impressions of customers and potential customers.
Recruit, hire, train and maintain staff at appropriate levels according to Company guidelines and budgets.