Regional Manager of Human Capital

GardaWorld•St. Louis, MO

1d•Remote

About The Position

The Regional Manager of Human Capital (RMHC) is a strategic leader who aligns people strategies with organizational goals to help drive business growth across multiple branches in the Midwest region. Working with and taking direction from the Regional Director of Human Capital (RDHC), the RMHC leads and supports core human capital functions, including recruiting, onboarding, employee relations, performance management, compliance, training, succession planning, and safety. The RMHC serves as a trusted advisor to the RDHC and branch Human Resources and Talent Acquisition staff. The role supports employee engagement and development, regulatory compliance, consistent HR practices, and operational excellence. The position is remote with 70% travel.

Responsibilities

Partner with and take direction from the Regional Director of Human Capital to align strategies with business goals and drive performance, engagement, and retention.
Partner with leadership to support organizational development and change initiatives.
Contribute to the development and delivery of training programs and support employee development.
Coach, train, and develop branch Human Capital teams, including Human Resources, Talent Acquisition, and support staff.
Hold weekly one-on-ones with regional staff and lead structured team meetings that include relevant training.
Assist in managing and overseeing end-to-end HR processes, including hiring, onboarding, employee relations, compliance, training, and offboarding.
Gather competitive data, track industry trends, and assess labor market conditions to inform hiring practices.
Review and distribute standard reports and ensure appropriate resolution, including attention to performance metrics, data integrity, and HR and Talent Acquisition operations.
Monitor workforce metrics, including turnover, time-to-fill, NBOT, compliance, and legal measures, and develop improvement strategies.
Monitor unemployment claims processing to ensure execution at the branch level.
Maintain accurate employment records and ensure policy adherence across branches.
Coordinate coverage during planned time off for Regional Recruiters and provide branch support during planned time off for Human Resources Managers or Generalists.
Support consistent application of HR policies across branches.
Collaborate with the RDHC to implement recruitment strategies across regional markets.
Assist with monitoring and managing the regional recruiting budget.
Develop talent pipelines through proactive sourcing strategies.
Work with Regional Recruiters to create accurate, compelling position descriptions aligned with job requirements.
Assist Regional Recruiters in filling hard-to-fill and high-impact positions.
Partner with operations managers to share sourcing and candidate-identification best practices.
Support regular hiring needs by providing timely, high-quality candidate profiles.
Participate in discussions to improve recruitment effectiveness.
Monitor and optimize the use of the applicant tracking system and scheduling tools.
Create and oversee hiring events as needed and analyze performance analytics to identify effective practices for different markets.
Ensure branches comply with federal, state, and local employment laws, including FLSA, FMLA, ADA, HIPAA, OSHA, and EEO requirements, and stay abreast of employment law changes.
Investigate and resolve employee concerns professionally and confidentially.
Support branches in fostering a positive workplace culture and employee experience.
Collaborate with corporate functions on policy updates, job descriptions, and strategic initiatives.
Assist with large-scale transitions related to new business ventures.
Communicate professionally with internal clients, external vendors, peers, staff, and candidates.
Handle confidential and sensitive information with discretion.
Contribute to other sourcing, recruitment, marketing, and retention initiatives as assigned.