Regional Manager of Heart & Vascular Imaging

Baystate Health•Springfield, MA
•Onsite

About The Position

The Regional Manager of Cardiovascular Imaging & Diagnostics is responsible for implementing the Health Systems mission, vision and values by providing the overall assessment of, strategic and operational planning, coordination, staff development, customer satisfaction and quality of services delivered within these departments (Vascular, Echo, Stress Lab, and Nuclear Cardiology & EKG). This position requires knowledge of cardiac physiology, strong management skills, demonstrated ability to improve clinical outcomes, strategic regional program planning and new business development. Oversees department supervisors to ensure coordination of daily operations within Heart & Vascular Program Cardiovascular Imaging. Has a thorough understanding of the departmental scheduling requirements and monitors that supervisors ensure appropriate and equitable staff coverage. Effectively interacts with other hospital departments to ensure timely and coordinated delivery of care is provided by all H&V Ancillary Departments. Works collaboratively with physician staff to ensure satisfaction in department functioning at all campuses and satellite sites. Recognizes, analyzes and resolves problems independently as appropriate and knows how and when to refer decisions to others. Oversees/Manages the fiscal operations of all departments within the Cardiovascular departments. In collaboration with the Director of H&V Program & Cardiovascular Supervisors & regional imaging leadership, develops yearly capital and operating budgets consistent with the BHS strategic initiatives. Provides leadership/strategic planning for Cardiovascular Imaging & Diagnostics and guides/directs department supervisors in daily operations. Researches trends in clinical areas and sets strategy and operations plan to introduce regional contemporary practices as appropriate Participates on CVIS Committee and acts as resource to the regional service line. Ensures systems are set to implement expanded coverage and eliminate patient waits. Develops systems and staff to ensure high quality, customer satisfaction from all services in Cardiovascular Imaging & Diagnostics. Analyze findings from PRC Data regarding customer satisfaction survey to establish service based customer services agenda, developed with input from supervisory management and staff. Ensures that effective plans for delivery of care are developed within the service line.

Requirements

  • Bachelor’s Degree Required
  • 5 years of progressive Management experience in a Health Care Environment.
  • Ability to promote the empowerment of the supervisors and staff by utilizing collaborative approaches and encouraging new ideas.
  • Strong leadership skills.
  • Can function as a leader of the healthcare team and various interdisciplinary committees to improve patient care.

Nice To Haves

  • Knowledge of cardiac physiology
  • Demonstrated ability to improve clinical outcomes
  • Strategic regional program planning
  • New business development

Responsibilities

  • Implementing the Health Systems mission, vision and values by providing the overall assessment of, strategic and operational planning, coordination, staff development, customer satisfaction and quality of services delivered within these departments (Vascular, Echo, Stress Lab, and Nuclear Cardiology & EKG).
  • Overseeing department supervisors to ensure coordination of daily operations within Heart & Vascular Program Cardiovascular Imaging.
  • Ensuring appropriate and equitable staff coverage.
  • Interacting with other hospital departments to ensure timely and coordinated delivery of care.
  • Working collaboratively with physician staff to ensure satisfaction in department functioning at all campuses and satellite sites.
  • Recognizing, analyzing and resolving problems independently as appropriate and knowing how and when to refer decisions to others.
  • Overseeing/Managing the fiscal operations of all departments within the Cardiovascular departments.
  • Developing yearly capital and operating budgets consistent with the BHS strategic initiatives.
  • Providing leadership/strategic planning for Cardiovascular Imaging & Diagnostics and guiding/directing department supervisors in daily operations.
  • Researching trends in clinical areas and setting strategy and operations plan to introduce regional contemporary practices as appropriate.
  • Participating on CVIS Committee and acting as resource to the regional service line.
  • Ensuring systems are set to implement expanded coverage and eliminate patient waits.
  • Developing systems and staff to ensure high quality, customer satisfaction from all services in Cardiovascular Imaging & Diagnostics.
  • Analyzing findings from PRC Data regarding customer satisfaction survey to establish service based customer services agenda, developed with input from supervisory management and staff.
  • Ensuring that effective plans for delivery of care are developed within the service line.

Benefits

  • The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect to start somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $130,977.00 - $150,550.00 - $178,048.00
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