(Grocery) Regional Manager of Cut Produce
About The Position
The Regional Manager of Cut Produce Kiosks oversees operations, sales, and distribution of cut produce products across franchisee-run kiosks in an assigned region. The role ensures franchisees maintain company standards, operate efficiently, and meet sales targets, while collaborating with franchisees, host locations, sales teams, and supply chain personnel to optimize operations and grow the cut produce business. The position supports franchisee success in alignment with GBC Food Services, LLC’s “win-win-win” model, emphasizing mutual benefit for the company, franchisees, and customers. The Regional Manager provides operational guidance, ensures compliance with brand standards, supports marketing strategies, and drives operational excellence. Responsibilities include supervising regional personnel, analyzing business performance, supporting store openings and transitions, maintaining stakeholder relationships, improving sales and business procedures, conducting audits and store visits, and overseeing regional operations. The position reports to the Director of Franchisee Operations.
Requirements
- Bachelor’s degree in Business Administration or a related field.
- Minimum of 8 years of relevant experience.
- Comprehensive understanding of business and finance concepts.
- Excellent communication and interpersonal skills.
- Proficient managerial and diplomacy capabilities.
- Mastery of Microsoft Office Suite.
- Outstanding organizational, analytical, and problem-solving abilities.
- Must have ServSafe Manager Certification upon joining or acquire it within an agreed timeframe after hiring.
- Able to lift up to 25 pounds, especially when handling produce crates.
- Able to travel regularly within the assigned region, with occasional national trips.
- Able to spend extended periods in cold environments such as coolers.
Responsibilities
- Spearhead hiring and training efforts for Regional Managers and Field Supervisors.
- Coordinate and manage schedules for department managers.
- Conduct timely performance evaluations and oversee disciplinary actions and terminations in accordance with company policy.
- Analyze P&L statements and implement strategies based on the results.
- Attend sales meetings and report on them.
- Conduct and document regular store visits.
- Uphold Supreme Service Solutions operational standards.
- Support store recruitment, new openings, and transitions.
- Foster strong relationships with store managers and franchisees.
- Oversee sales flow and develop strategies to improve sales.
- Manage the Menu items bar until franchisee takeover.
- Recruit and supervise local chefs and franchisees.
- Serve as the primary point of contact for the designated region.
- Execute compliance audits and understand and advise on Steritech audits.
- Champion initiatives to boost regional sales and ensure franchisee orders meet set targets.
- Evaluate and improve company efficiency and effectiveness, business procedures, and day-to-day operations.
- Prioritize safety and adequacy of work environments.
- Enhance customer satisfaction through adjustments to policies and procedures.
- Oversee all operations for the designated region and compile weekly regional operations reports.
- Represent the company positively to stakeholders.
- Organize and manage Menu items Chef replacements and operational contingencies.
- Pursue continued personal and professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
