Regional Manager of Cut Produce

Fresh Food Concepts, LLC•Wilmington, NC

12d

About The Position

The Regional Manager of Cut Produce Kiosks oversees operations, sales, and distribution of cut produce products across franchisee-run kiosks in an assigned region. The role supports franchisee success in alignment with GBC Food Services, LLC’s “win-win-win” model, maintaining company standards, improving operational efficiency, and achieving sales targets. It works closely with franchisees, host locations, sales teams, and supply chain personnel to optimize operations and grow the cut produce business. The Regional Manager provides guidance, ensures compliance with brand standards, supports marketing strategies, and drives operational excellence. The position oversees regional operations, develops sales-improvement strategies, supports store recruitment and openings, conducts compliance audits and store visits, and reports to the Director of Franchisee Operations. It also includes supervisory responsibilities for regional managers, field supervisors, and department managers. The role involves regular travel within the assigned region and occasional national trips. The work takes place in a dynamic retail environment focused on fresh produce quality and safety, including regular visits to franchise locations and possible direct handling of produce. The position requires prolonged periods sitting at a desk and working on a computer, and the ability to lift up to 25 pounds, particularly when handling produce crates.

Requirements

Bachelor’s degree in Business Administration or a related field.
At least 8 years of relevant experience.
Comprehensive understanding of business and finance concepts.
Excellent communication and interpersonal skills.
Strong managerial and diplomacy capabilities.
Proficiency in Microsoft Office Suite.
Outstanding organizational, analytical, and problem-solving abilities.
Must have ServSafe Manager Certification upon joining or obtain it within an agreed timeframe after hiring.
Ability to lift up to 25 pounds, particularly when handling produce crates.
Able to travel regularly within the assigned region and occasionally nationally.

Responsibilities

Spearhead hiring and training efforts for Regional Managers and Field Supervisors.
Coordinate and manage schedules for department managers.
Conduct timely and comprehensive performance evaluations.
Oversee disciplinary actions and terminations in accordance with company policy.
Analyze P&L statements and implement strategies based on them.
Attend sales meetings and report on them.
Conduct and document regular store visits.
Uphold Supreme Service Solutions operational standards.
Support store recruitment, new openings, and transitions.
Build strong relationships with store managers and franchisees.
Oversee sales flow and devise strategies to improve sales.
Manage the Menu items bar until franchisee takeover.
Recruit and supervise local chefs and franchisees.
Serve as the primary point of contact for the designated region.
Report to the Director of Franchisee Operations.
Execute compliance audits.
Lead initiatives to increase regional sales.
Ensure franchisee orders meet established targets.
Understand and advise on Steritech audits.
Evaluate and improve company efficiency and effectiveness.
Review and improve business procedures and day-to-day operations.
Prioritize safety and the adequacy of work environments.
Improve customer satisfaction through adjustments to policies and procedures.
Oversee all operations for the designated region.
Compile weekly reports on regional operations.
Represent the company positively to stakeholders.
Organize and manage Menu items Chef replacements and operational contingencies.
Develop technical skills, regulatory and food-safety knowledge, brand knowledge, problem-solving skills, and leadership skills.
Pursue continued personal and professional development.