Regional Manager of Cut Produce

Fresh Food Concepts, LLC•Tucson, AZ

About The Position

The Regional Manager of Cut Produce Kiosks oversees operations, sales, and distribution of cut produce products across franchisee-run kiosks in an assigned region. The role ensures franchisees maintain company standards, operate efficiently, and meet sales targets. It works closely with franchisees, host locations, sales teams, and supply chain personnel to optimize operations and grow the cut produce business, while supporting GBC Food Services, LLC’s “win-win-win” model for the company, franchisees, and customers. The position provides franchisee guidance, ensures compliance with brand standards, assists with marketing strategies, and drives operational excellence. It oversees regional operations, supports recruitment and store openings or transitions, maintains relationships with franchisees and store managers, and develops strategies to improve sales and business performance. The position reports to the Director of Franchisee Operations. The role also includes supervisory responsibilities for Regional Managers and Field Supervisors, including hiring and training, scheduling department managers, performance evaluations, and disciplinary actions and terminations. The position requires regular travel within the assigned region and occasional national trips. Work takes place in a dynamic retail environment focused on fresh produce quality and safety, including visits to franchise locations and possible direct handling of produce.

Requirements

  • Bachelor’s degree in Business Administration or a related field.
  • Minimum of 8 years of relevant experience.
  • Possess a ServSafe Manager Certification upon joining or acquire it within an agreed timeframe after hiring.
  • Comprehensive understanding of business and finance concepts.
  • Excellent communication and interpersonal skills.
  • Proficient managerial and diplomacy capabilities.
  • Mastery of Microsoft Office Suite.
  • Outstanding organizational, analytical, and problem-solving abilities.
  • Mastery of technical skills, regulatory and food safety knowledge, brand knowledge, problem-solving skills, and leadership skills.
  • Able to lift up to 25 pounds, especially when handling produce crates.
  • Able to travel regularly within the assigned region and occasionally nationally.

Responsibilities

  • Analyze P&L statements and implement strategies based on the analysis.
  • Attend sales meetings and report on them.
  • Conduct and document regular store visits.
  • Uphold Supreme Service Solutions operational standards.
  • Support store recruitment, new openings, and transitions.
  • Build and maintain strong relationships with store managers and franchisees.
  • Oversee sales flow and devise strategies for improving sales.
  • Manage the Menu items bar until Franchisee takeover.
  • Recruit and supervise local chefs and franchisees.
  • Serve as the primary point of contact for the designated region.
  • Report to the Director of Franchisee Operations.
  • Execute compliance audits.
  • Lead initiatives to boost regional sales.
  • Ensure franchisee orders meet set targets.
  • Understand and advise on Steritech audits.
  • Evaluate and improve company efficiency and effectiveness.
  • Review and improve business procedures and day-to-day operations.
  • Prioritize safety and adequacy of work environments.
  • Improve customer satisfaction through policy and procedure adjustments.
  • Oversee all operations for the designated region.
  • Compile weekly reports on regional operations.
  • Represent the company positively to stakeholders.
  • Organize and manage Menu items Chef replacements and operational contingencies.
  • Hire and train Regional Managers and Field Supervisors.
  • Coordinate and manage schedules for department managers.
  • Conduct timely and comprehensive performance evaluations.
  • Oversee disciplinary actions and terminations in alignment with company policy.
  • Pursue continued personal and professional development.
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