Regional Manager of Cut Produce

Fresh Food Concepts, LLC • Raleigh, NC

4d

About The Position

The Regional Manager of Cut Produce Kiosks oversees operations, sales, and distribution of cut produce products across franchisee-run kiosks in an assigned region. The role ensures franchisees maintain company standards, operate efficiently, and meet sales targets. It works closely with franchisees, host locations, sales teams, and supply chain personnel to optimize operations and grow the cut produce business, while supporting GBC Food Services, LLC’s “win-win-win” model for the company, franchisees, and customers.

The Regional Manager provides franchisee guidance, ensures compliance with brand standards, supports marketing strategies, and drives operational excellence. The role is also the primary company contact for its designated region and reports to the Director of Franchisee Operations.

Requirements

• Bachelor’s degree in Business Administration or a related field.
• Minimum of 8 years of relevant experience.
• Comprehensive understanding of business and finance concepts.
• Excellent communication and interpersonal skills.
• Proficient managerial and diplomacy capabilities.
• Mastery of Microsoft Office Suite.
• Outstanding organizational, analytical, and problem-solving abilities.
• ServSafe Manager Certification upon joining or willingness to acquire it within an agreed timeframe after hiring.
• Ability to sit for prolonged periods and work on a computer.
• Ability to lift up to 25 pounds, especially when handling produce crates.
• Ability to travel regularly within the assigned region, with occasional national trips.

Responsibilities

• Spearhead hiring and training efforts for Regional Managers and Field Supervisors.
• Coordinate and manage schedules for department managers.
• Conduct timely, comprehensive performance evaluations.
• Oversee disciplinary actions and terminations in alignment with company policy.
• Analyze and implement strategies based on P&L statements.
• Attend sales meetings and report on them.
• Conduct and document regular store visits.
• Uphold Supreme Service Solutions operational standards.
• Support store recruitment, new openings, and transitions.
• Build strong relationships with store managers and franchisees.
• Oversee sales flow and devise strategies to improve sales.
• Manage the Menu items bar until Franchisee takeover.
• Recruit and supervise local chefs and franchisees.
• Serve as the primary point of contact for the designated region.
• Execute compliance audits and understand and advise on Steritech audits.
• Champion initiatives to increase regional sales and ensure franchisee orders meet targets.
• Evaluate and improve company efficiency, business procedures, and day-to-day operations.
• Prioritize safety and adequacy of work environments.
• Enhance customer satisfaction through policy and procedure adjustments.
• Oversee all operations for the designated region and compile weekly regional operations reports.
• Represent the company positively to stakeholders.
• Organize and manage Menu items Chef replacements and operational contingencies.
• Pursue continued personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager