Regional Manager, Jail Diversion Clinical Services

Beth Israel Lahey Health•Salem, OR

3d•$79,227 - $95,867

About The Position

The Jail Diversion Program Regional Manager provides comprehensive clinical and administrative oversight of the BILH BS Jail Diversion Program (JDP). The role leads community-based behavioral health initiatives intended to divert people with mental health and/or substance use needs from the criminal justice system and, when clinically appropriate, from emergency department settings into timely treatment and community-based services. The Regional Manager provides clinical supervision to JDP clinical staff and interns, as applicable, and provides direct clinical services through real-time co-response and follow-up interventions in collaboration with law enforcement partners. The position develops and maintains operational partnerships with law enforcement agencies, courts, hospitals, Community Behavioral Health Centers (CBHCs), healthcare providers, and other community resources to coordinate care, strengthen diversion efforts, and support positive outcomes. This position is full-time, 40 hours per week, Monday through Friday. The stated annual base salary range is $79,227.20 to $95,867.20. Beth Israel Lahey Health requires staff to be vaccinated against influenza as a condition of employment.

Requirements

Master’s degree in a human services field.
Four years of post-master’s experience.
At least two years of supervisory experience.
Independent-level licensure required: LICSW, LMHC, or Licensed Psychologist in the Commonwealth of Massachusetts.
Knowledge of commercial behavioral healthcare practices, evidence-based treatments, managed care principles, provider development, and quality improvement concepts.
Ability to exercise sound clinical, legal, and ethical judgment and consult with a supervisor as needed.
Computer literacy in standard desktop applications such as Windows, Word, Google Docs, and Excel.

Nice To Haves

Familiarity with state and local agencies serving the community.
Electronic health or medical record experience.

Responsibilities

Provide individual and group clinical supervision to JDP clinicians and interns; assess supervisees’ learning and professional development needs, establish individualized learning objectives and supervision plans, and complete performance evaluations.
Remain available outside scheduled supervision meetings and respond promptly and appropriately to clinical emergencies and urgent consultation needs.
Monitor clinical documentation quality, productivity, accuracy, and timeliness; track program and service metrics; and analyze data and trends to identify improvement opportunities and enhance community intervention outcomes.
Develop, maintain, and renew Jail Diversion Program contracts with police departments annually or as needed, ensuring compliance with contractual requirements and, when applicable, grant requirements and deliverables.
Provide direct clinical services to individuals and families in accordance with the general responsibilities of a JDP Clinician, complete required documentation within established timeframes, and ensure documentation complies with organizational policies, regulatory standards, agency expectations, and quality standards.
Meet established monthly productivity expectations for direct clinical services.
Develop and maintain collaborative relationships with police departments, local hospitals, internal and external providers, community partners, and regulatory and stakeholder organizations.
In collaboration with the Vice President of Emergency Services, review clinical program design and operations, identify improvement opportunities, and develop and implement recommendations to enhance program effectiveness and service delivery as appropriate.
Perform other related duties and responsibilities as assigned.
Carry out supervisory responsibilities in accordance with organizational policies and applicable laws, including supporting the Program Director with interviewing and training employees, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.