Manager, Clinical Youth Diversion

Center for Justice Innovation•New York, NY

23h•$90,000 - $105,000•Onsite

About The Position

The Queens Community Justice Center seeks a Program Manager to lead a new court-connected youth firearm intervention initiative serving young people charged with gun-related offenses in the Queens Youth Part. Reporting to the Clinical Manager, the Program Manager oversees day-to-day implementation and ensures participants receive coordinated, trauma-informed, developmentally appropriate services addressing the underlying drivers of justice involvement and violence exposure. The role supervises program staff, conducts assessments and provides direct clinical support, coordinates service planning across mentoring, workforce development, and clinical services, and serves as a liaison to court stakeholders and internal program partners. The position involves program oversight, participant assessment and counseling, court collaboration, case coordination, and documentation and reporting. It requires an LMSW, relevant experience, supervisory experience, and Sifi certification or the ability to obtain it within 12 months of hire. The position is full-time, on site in Queens, New York, with a standard work week of 35 hours. Compensation is $90,000–$105,000, commensurate with experience.

Requirements

LMSW.
Five to seven years of relevant full-time experience, pre- or post-master’s.
At least two years of supervisory experience.
Sifi certification, or ability to obtain Sifi certification within 12 months of hire.
Experience working with adolescents or young adults affected by justice involvement, violence, trauma, or behavioral health needs.
Experience providing trauma-informed clinical services, including assessment, counseling, crisis intervention, and service planning.
Knowledge of adolescent development, trauma, community violence, diversion, and youth engagement strategies.
Strong writing, organizational, and communication skills, including the ability to synthesize participant progress and service needs for multiple audiences.
Ability to work on site in Queens, New York.
Legal authorization to work in the United States at the time of application and throughout employment; the employer cannot sponsor or take over sponsorship of an employment visa.

Nice To Haves

Experience supervising staff, interns, or multidisciplinary teams.
Experience collaborating with courts, probation, schools, behavioral health providers, or other youth-serving systems.
Familiarity with Queens communities and the service landscape for justice-involved youth and families.
Bilingual skills.

Responsibilities

Lead day-to-day implementation of the Youth Firearm Intervention Services program, ensuring quality service delivery, participant engagement, and compliance with program requirements.
Supervise and support program staff, including the Court-Based Intake Specialist, and coordinate with mentors, workforce development staff, and clinical staff.
Oversee participant case planning and service coordination to provide individualized, trauma-informed, goal-oriented support.
Track referrals, enrollment, engagement, service participation, court reporting, and participant progress.
Monitor program performance and support quality assurance practices with Justice Center directors and data staff.
Participate in internal case reviews and help align mentoring, clinical, workforce, and court-based program components.
Conduct comprehensive participant assessments using a structured tool and clinical interviewing.
Develop individualized service plans with participants, mentors, and relevant staff.
Provide short-term counseling, crisis intervention, psychoeducation, and trauma-informed therapeutic support.
Facilitate healing-centered and trauma-informed groups for participants affected by chronic violence, trauma, and justice involvement.
Connect participants to behavioral health services, including longer-term counseling and specialized services as appropriate.
Ensure services respond to adolescents' and young adults' developmental, cultural, and behavioral health needs.
Represent the program with the Queens Youth Part and coordinate with court stakeholders, including the Judge, Resource Coordinator, defense counsel, the Queens District Attorney’s Office, and other court partners.
Ensure participant service plans reflect assessed needs and relevant court expectations while maintaining a youth-centered, rehabilitative approach.
Review participant progress, engagement barriers, and service participation for court updates and case conferences.
Participate in case conferences with court stakeholders and internal staff as needed.
Complete court reports for participants.
Provide court stakeholders with feedback supporting individual case management and broader learning about the needs of youth charged with gun-related offenses.
Support staff in engaging young people who may be ambivalent about services, difficult to reach, or affected by trauma, instability, and distrust of systems.
Coordinate with mentors and staff to connect participants with workforce development, education, housing, family support, and benefits-related services.
Consult with and support staff on crisis response, de-escalation, family engagement, and participant retention.
Help remove participation barriers through flexible, responsive, relationship-based service delivery.
Ensure accurate, timely documentation of assessments, service plans, participant contacts, progress notes, and court-related communications.
Collaborate with data and research staff on reporting requirements, performance monitoring, and data-informed program improvement.