Diversion Officer

State of Indiana•Indianapolis, IN

About The Position

The Diversion Officer leads the Indiana Board of Pharmacy’s efforts to combat diversion of controlled substances in Indiana and leads and manages the Compliance Team, consisting of seven district Pharmacy Compliance Officers. This management role reports to the Compliance Director and requires travel throughout Indiana to conduct investigations assigned by the Compliance Director. Inspections are assigned based on the Diversion Officer’s place of residence. The role monitors program performance and compliance, develops and maintains policies and procedures, advises stakeholders on program requirements, prepares reports and training materials, oversees program budget and assets, and serves as a liaison with state and federal agencies. The position is exempt from overtime compensation. Employees may work more than 75 hours in a pay period without additional compensation and must report at least 75 hours per pay period of work and/or paid leave to receive their base biweekly salary.

Requirements

Working knowledge of program subject matter obtained through experience and/or education.
Specialized knowledge of the program area, including pertinent rules and regulations.
Basic knowledge of source materials and references, including federal and state laws governing the programs.
Ability to implement new principles and policies and discern their far-reaching implications.
Ability to communicate effectively.
Ability to apply general rules to specific problems to produce sensible answers.
Ability to work effectively with a wide variety of stakeholders.
Working knowledge of accounting and budget principles.
Ability to perform essential functions with or without reasonable accommodation.
A degree is not a standard requirement; at least 5 years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered. Some positions may have specific education requirements depending on program scope.

Responsibilities

Monitor key performance indicators to ensure program effectiveness.
Assist in developing, updating, and monitoring policies and procedures related to the program area.
Answer customer questions about program policies and procedures.
Serve as a technical consultant to stakeholders, clarifying and interpreting policies and procedures.
Prepare and disseminate monthly and annual program reports.
Review the budget and ensure program assets are appropriately allocated.
Monitor compliance and recommend ways to improve program efficiency.
Prepare training materials and train agency employees on program requirements and usage.
Deliver communication plans and communications.
Serve as a liaison between the agency and other state and federal agencies.
Lead and manage the Compliance Team of seven district Pharmacy Compliance Officers.
Conduct investigations assigned by the Compliance Director and travel throughout Indiana for investigations and inspections.

Benefits

Three medical plan options, including prescription coverage, and vision and dental plans.
Wellness Rewards Program with gift card rewards for completing wellness activities.
Health savings account with a biweekly state contribution.
Deferred compensation 457(b) account with employer match.
Two fully funded pension plan options.
Leave policies including paid New Parent Leave, Childbirth Recovery Leave for eligible mothers, community service leave, and combined vacation, personal, and sick leave.
Paid holidays.
Education Reimbursement Program.
Group life insurance.
Referral Bonus program.
Employee assistance program with covered behavioral health visits.
Qualified employer for the Public Service Loan Forgiveness Program.
Free parking for most positions.
Free LinkedIn Learning access.