SO_Regional Manager Colleague & Labor Relations_T3567

Trinity Health•Hartford, CT

28d

About The Position

The Regional Manager, Colleague & Labor Relations supports the development, implementation, and standardization of system-wide colleague and labor relations strategies, policies, processes, and programs across Regional Health Ministries. In partnership with Colleague & Labor Relations leadership, Human Resources Business Partners, and ministry leaders, the role manages day-to-day activities that advance strategic plans and support a person-centered, mission-focused colleague culture. The manager provides local direction and operational oversight for short- and long-term initiatives, while carrying out colleague relations responsibilities for assigned departments and caseloads. The role leads and coordinates regional and ministry efforts, manages Colleague & Labor Relations team members and daily work, supports ministry initiatives, triages compliance cases, audits case-management entries, and promotes consistent disciplinary outcomes. It works with ministry executive teams and HR leaders on sensitive employment transactions, local processes, policy implementation, and assigned metrics and projects. The position also oversees labor relations activities, including collective bargaining agreement administration, negotiations, arbitration, labor-law matters, strike planning, labor-management meetings, effects bargaining, manager education, and responses to organizing activity. The position is accountable for functional performance, service standards, financial goals, KPI measurement and reporting, and collaboration across service areas, regions, and health ministries. It provides leadership and guidance on strategy, operational consistency, policy and process standardization, vendor and contract labor management, colleague lifecycle matters, and compliance with applicable laws, regulations, and Trinity Health policies and standards. The role is expected to demonstrate Trinity Health’s Mission, Values, Vision, Actions, and Promise in its decisions and behavior.

Requirements

Bachelor’s degree in Human Resources Management, Business Administration, Labor & Industrial Relations, or a related field.
Five years of progressive colleague and labor relations experience, including collective bargaining and program development, or an equivalent combination of education and experience.
Previous people-management or team-leadership experience.

Nice To Haves

Master’s degree.
Experience in a health system or healthcare environment.

Responsibilities

Advise, guide, and lead RHM and regional leaders in developing strategies and achieving performance goals.
Enable collaboration across service areas, RHMs, and regions to promote consistent and integrated strategy and operations.
Lead standardization, systemness, and optimization of policies, processes, and methodologies, and establish a national community of practice.
Oversee vendor and contract labor management, including centralizing strategy and optimizing spend.
Collaborate on system-wide strategy development and deployment of functional priorities and initiatives.
Support regional compliance with functional-area priorities.
Select, evaluate, and support the overall success of functional leadership teams.
Establish functional strategies and governance over financials and staffing, and support communication among relevant leaders.
Measure and report KPIs, metrics, and value delivery, and provide guidance on the colleague lifecycle.
Support development, implementation, and standardization of colleague and labor relations strategies, policies, processes, and programs across RHMs.
Manage day-to-day activities supporting colleague and labor relations strategic plans, policies, and procedures.
Manage Colleague & Labor Relations team members and daily work, and partner with ministry HRBPs and CHROs on ministry initiatives.
Triage and assign compliance cases, audit compliance and employee-relations case-management entries, and promote consistent disciplinary outcomes.
Manage assigned departments and local ministry caseloads; participate in local ministry executive team meetings and advise on sensitive employment transactions.
Create job flows and processes for local projects, implement system policies and procedures, and coordinate with Colleague & Labor Relations COE peer leaders.
Oversee administration of collective bargaining agreements in alignment with business operations.
Manage contract negotiations, including memoranda or letters of understanding, and arbitration matters.
Respond to unfair labor practice and National Labor Relations Board charges in coordination with Trinity Health Labor Strategy and outside counsel.
Manage strike-response planning and workforce continuity, including replacement strategies, mitigation plans, and resources.
Facilitate mutual-interest meetings and lead effects-bargaining meetings between management and union leadership.
Educate managers about contract terms to support consistent application of collective bargaining agreements.
Coordinate and participate in local labor-response strategies, including petition responses, union-election vote management, unionization education, layoffs, and location closures.
Maintain working knowledge of applicable laws, regulations, compliance requirements, policies, procedures, and guidelines; promote ethical, professional, and safe work practices.
Demonstrate Trinity Health’s Mission, Values, Vision, Actions, and Promise in behaviors, practices, and decisions.