Regional Maintenance Supervisor

US Facilities • Ringgold, GA

8d • Onsite

About The Position

U.S. Facilities, Inc. is preparing for anticipated openings for an experienced, hands-on Regional Maintenance Supervisor to lead maintenance operations across Rest Areas and Truck Parks in the Northeast Atlanta, Georgia region. The role oversees site supervisors, maintenance technicians, attendants, specialty crews, and subcontractors while also assisting with diagnosing and completing preventive and corrective maintenance. The goal is to keep facilities safe, clean, operational, and welcoming for the traveling public. Hiring and start dates depend on business needs; submitting an application does not guarantee an offer of employment.

The supervisor manages daily operations and maintenance, staffing and resources, inspections, work orders, preventive maintenance plans, repairs, projects, subcontractor performance, quality control, equipment, budgets, records, and communications. The role responds to after-hours requests, emergencies, complaints, incidents, severe weather, and operational disruptions, and promotes a safe work culture. Additional or different duties may be assigned as business and operational needs evolve.

Work takes place indoors and outdoors at facilities, grounds, and parking areas throughout the assigned region, with regular travel between sites and exposure to varying weather, temperatures, noise, traffic, and facility conditions. The position requires extensive walking, lifting and carrying up to 50 pounds, bending, kneeling, climbing ladders, repetitive hand and wrist movements, and wearing assigned personal protective equipment. The role may require overtime, nights, weekends, holidays, and alternative schedules when operationally needed.

Requirements

• High school diploma or GED.
• At least three years of progressively responsible facility maintenance experience, including hands-on plumbing and general building systems experience.
• Working knowledge of preventive and corrective maintenance practices for commercial facilities, grounds, parking areas, mechanical systems, fixtures, and equipment.
• Ability to inspect facilities, diagnose maintenance needs, set priorities, plan work, assign resources, and verify safe and compliant completion.
• Ability to read and interpret scopes of work, specifications, procedures, diagrams, schedules, safety requirements, and equipment documentation.
• Proficiency with work-order or CMMS applications and basic proficiency with Microsoft Outlook, Excel, and Word.
• Strong leadership, communication, customer service, organization, judgment, and problem-solving skills, with a commitment to safety, quality, and accountability.
• Ability to adapt to changing conditions, emergencies, staffing challenges, and customer priorities while keeping the team focused and productive.
• Valid driver's license and ability to maintain an acceptable driving record.
• Ability to travel regularly throughout the assigned region and work overtime, nights, weekends, holidays, and alternative schedules when operationally required.
• Ability to pass required pre-employment screening and obtain any client-required access credential or security badge.
• Ability to walk extensively throughout facilities, grounds, parking areas, and other work locations during the workday.
• Ability to lift and carry up to 50 pounds; bend, stoop, squat, kneel, reach, stretch, climb stairs, and use stepladders, extension ladders, and roof ladders as required.
• Ability to perform repetitive hand and wrist movements, operate tools and office equipment, and distinguish colors used in wiring and safety identification.
• Ability to wear required personal protective equipment, including safety footwear, safety glasses, gloves, hard hats, high-visibility apparel, hearing protection, and other assigned PPE.

Nice To Haves

• Relevant technical education, apprenticeship, or equivalent experience.
• Supervisory or lead experience overseeing multiple employees, work crews, locations, or subcontractors.
• Journeyman electrician credential, HVAC certification, plumbing credential, or another applicable skilled-trade certification.
• Experience supporting Rest Areas, Welcome Centers, Truck Parks, transportation facilities, public facilities, or other geographically dispersed operations.
• Experience with QA/QC inspections, contract compliance, subcontractor oversight, and performance-based maintenance contracts.
• Knowledge of HVAC equipment, pumps, motors, exhaust and supply fans, electronic door hardware, drainage systems, and related facility assets.

Responsibilities

• Lead day-to-day operations and maintenance across assigned Rest Areas and Truck Parks, ensuring sites meet contract requirements, performance standards, work plans, policies, and procedures.
• Lead, coach, train, and support site supervisors, maintenance technicians, attendants, specialty crews, and subcontracted personnel; manage scheduling, task assignments, timekeeping review, and performance evaluations, and make hiring, discipline, and termination recommendations when appropriate.
• Plan and assign labor, equipment, materials, and subcontracted resources to complete work safely, efficiently, and within required response and completion times.
• Conduct routine facility inspections, identify hazards, asset deficiencies, recurring failures, and quality concerns, and initiate and verify corrective actions.
• Create, assign, update, and close CMMS work orders, documenting labor, materials, photographs, findings, corrective actions, and customer communications.
• Develop and carry out preventive maintenance schedules and supplemental work plans for buildings, fixtures, grounds, parking areas, sidewalks, lighting, signage, HVAC, plumbing, electrical, drainage, and other facility systems.
• Troubleshoot, perform, or coordinate general facility repairs within applicable qualifications and licensing requirements.
• Coordinate approved major repair and replacement projects with project leadership, specialty crews, vendors, and subcontractors; monitor progress, specifications, quality, schedule, work-zone controls, and Maintenance of Traffic requirements.
• Inspect subcontractor work for compliance with approved scope, contract standards, safety requirements, applicable laws and regulations, and financial targets.
• Prevent nonconforming work, repeat deficiencies, equipment failures, and service disruptions; document corrective and preventive actions through established quality-control processes.
• Ensure equipment, vehicles, tools, and materials are used properly, maintained, and ready for regional operations.
• Build short- and long-range staffing, equipment, and maintenance schedules based on facility conditions, seasonal demands, workload, and contract requirements.
• Monitor regional expenses, payroll hours, overtime, materials, equipment, and subcontractor costs; provide budget input and work within approved financial targets.
• Maintain accurate inspection forms, maintenance records, status reports, incident documentation, performance data, and other required project records.
• Communicate professionally with project leadership, client representatives, employees, subcontractors, vendors, and the traveling public; provide timely updates and escalate issues when needed.
• Respond to after-hours service requests, emergencies, complaints, accidents, incidents, severe weather events, and operational disruptions within the assigned region.
• Promote a safety culture that protects employees, subcontractors, the traveling public, and neighboring residents and businesses during work activities.

Benefits

• Competitive pay.
• Healthcare benefits for the employee and family; eligibility may vary based on position, location, and length of service.
• Matching 401(k) retirement plan.
• Paid time off; eligibility may vary based on position, location, and length of service.
• Learning and development opportunities, with a promote-from-within philosophy whenever possible.
• Opportunity to lead a skilled team and make a visible difference for the traveling public.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED