Regional Maintenance Supervisor

US Facilities • West Point, GA

8d • Onsite

About The Position

U.S. Facilities, Inc. is recruiting for an experienced, hands-on Regional Maintenance Supervisor to lead maintenance operations across Rest Areas and Truck Parks in the LaGrange, Georgia region. The supervisor will manage a team of site supervisors, maintenance technicians, attendants, specialty crews, and subcontractors, while also assisting with diagnosing and completing preventive and corrective maintenance. The goal is to keep facilities safe, clean, operational, and welcoming for the traveling public. This is an anticipated opening; hiring and start dates depend on business needs, and applying does not guarantee an offer.

The role oversees daily operations, staff and resource planning, inspections, work orders, preventive maintenance, repairs, approved projects, subcontractor work, quality control, safety, records, and regional costs. It also requires responding to after-hours requests, emergencies, incidents, severe weather, complaints, and operational disruptions. Duties may change to meet business and operational needs.

Work takes place indoors and outdoors at Rest Areas and Truck Parks throughout the assigned region, with regular travel between locations and exposure to changing weather, temperatures, noise, traffic, and facility conditions. The position requires extensive walking and may involve lifting and carrying up to 50 pounds, climbing ladders, and using tools and required personal protective equipment. Overtime, nights, weekends, holidays, or alternative schedules may be required when operations demand them.

Requirements

• High school diploma or GED.
• At least three years of progressively responsible facility maintenance experience, including hands-on plumbing and general building systems experience.
• Working knowledge of preventive and corrective maintenance practices for commercial facilities, grounds, parking areas, mechanical systems, fixtures, and equipment.
• Ability to inspect facilities, diagnose maintenance needs, set priorities, plan work, assign resources, and verify safe and compliant completion.
• Ability to read and interpret scopes of work, specifications, procedures, diagrams, schedules, safety requirements, and equipment documentation.
• Proficiency with work-order or CMMS applications and basic proficiency with Microsoft Outlook, Excel, and Word.
• Strong leadership, communication, customer service, organization, judgment, and problem-solving skills, with a commitment to safety, quality, and accountability.
• Ability to adapt to changing conditions, emergencies, staffing challenges, and customer priorities while keeping the team focused and productive.
• Valid driver's license and ability to maintain an acceptable driving record.
• Ability to travel regularly throughout the assigned region and work overtime, nights, weekends, holidays, and alternative schedules when operationally required.
• Ability to pass required pre-employment screening and obtain any client-required access credential or security badge.
• Ability to walk extensively; lift and carry up to 50 pounds; bend, stoop, squat, kneel, reach, stretch, climb stairs, and use stepladders, extension ladders, and roof ladders as required.
• Ability to perform repetitive hand and wrist movements, operate tools and office equipment, distinguish colors used in wiring and safety identification, and wear required personal protective equipment.

Nice To Haves

• Relevant technical education, apprenticeship, or equivalent experience.
• Supervisory or lead experience overseeing multiple employees, work crews, locations, or subcontractors.
• Journeyman electrician credential, HVAC certification, plumbing credential, or another applicable skilled-trade certification.
• Experience supporting Rest Areas, Welcome Centers, Truck Parks, transportation facilities, public facilities, or geographically dispersed operations.
• Experience with QA/QC inspections, contract compliance, subcontractor oversight, and performance-based maintenance contracts.
• Knowledge of HVAC equipment, pumps, motors, exhaust and supply fans, electronic door hardware, drainage systems, and related facility assets.

Responsibilities

• Lead day-to-day operations and maintenance at assigned Rest Areas and Truck Parks, ensuring compliance with contract requirements, performance standards, work plans, policies, and procedures.
• Lead, coach, train, and support site supervisors, technicians, attendants, specialty crews, and subcontracted personnel; manage scheduling, task assignments, timekeeping review, and performance evaluations, and make hiring, discipline, and termination recommendations when appropriate.
• Plan and assign labor, equipment, materials, and subcontracted resources to complete work safely, efficiently, and within response and completion times.
• Inspect facilities for hazards, asset deficiencies, recurring failures, and quality concerns; initiate corrective actions and verify completion.
• Create, assign, update, and close CMMS work orders, recording labor, materials, photographs, findings, corrective actions, and customer communications.
• Develop and perform preventive maintenance schedules and supplemental work plans for buildings, fixtures, grounds, parking areas, sidewalks, lighting, signage, HVAC, plumbing, electrical, drainage, and other facility systems.
• Troubleshoot, perform, or coordinate general facility repairs within qualifications and applicable licensing requirements.
• Coordinate approved major repair and replacement projects with project leadership, crews, vendors, and subcontractors; monitor progress, specifications, quality, schedules, work-zone controls, and Maintenance of Traffic requirements.
• Inspect subcontractor work for compliance with approved scope, contract standards, safety requirements, applicable laws and regulations, and financial targets.
• Prevent nonconforming work, repeat deficiencies, equipment failures, and service disruptions; document corrective and preventive actions through quality-control processes.
• Ensure equipment, vehicles, tools, and materials are properly used, maintained, and ready for regional operations.
• Build short- and long-range staffing, equipment, and maintenance schedules based on facility conditions, seasonal demands, workload, and contract requirements.
• Monitor regional expenses, payroll hours, overtime, materials, equipment, and subcontractor costs; provide budget input and work within approved financial targets.
• Maintain accurate inspection forms, maintenance records, status reports, incident documentation, performance data, and other required project records.
• Communicate with project leadership, client representatives, employees, subcontractors, vendors, and the traveling public; provide timely updates and escalate issues as needed.
• Respond to after-hours service requests, emergencies, complaints, accidents, incidents, severe weather events, and operational disruptions in the assigned region.
• Promote a safety culture that protects employees, subcontractors, the traveling public, and neighboring residents and businesses.

Benefits

• Competitive pay.
• Healthcare benefits for the employee and family.
• Matching 401(k) retirement plan.
• Paid time off.
• Learning and development opportunities, with a promote-from-within philosophy whenever possible.
• Opportunity to lead a skilled team and make a visible difference for the traveling public.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED