Regional Maintenance Manager
About The Position
Windsor Communities is hiring a Regional Maintenance Manager to oversee maintenance operations across a group of 19 luxury properties in its Atlanta portfolio. The role is based in the Atlanta area, and the candidate must live within reasonable commuting distance of the properties, ideally within 60 to 90 minutes. The manager maintains quality and efficiency across regional maintenance operations, including budgeting, planning and scheduling, inspections, technical assistance, reporting, purchasing, and other activities that support market objectives. The position also oversees safety, building systems, capital projects, procurement, property performance, and the development of site maintenance leaders. Local travel within the market area is required. Windsor Communities is a vertically integrated developer, owner, and manager of rental communities. The company describes its culture through the values Accountable, Inclusive, Energizing, and Courageous, and its mission to create communities where people feel truly cared for.
Requirements
- At least 5 years of related multifamily maintenance experience, with progression from site-level work to multi-site and regional or area management.
- OSHA 10 certification, or ability to obtain it within 90 days of hire.
- Ability to work from the Atlanta area within reasonable commuting distance of the properties, ideally 60 to 90 minutes away.
- Ability to communicate professionally with associates and stakeholders and discuss technical conditions with contractors and design professionals.
- Strong problem-solving and creative-thinking skills, including the ability to proactively identify solutions and take initiative.
Nice To Haves
- Completion of industry training courses.
- Education from a technical or vocational college.
- Experience with Yardi or other core property management software.
Responsibilities
- Promote a strong regional safety culture, lead or participate in safety education meetings, and monitor safe work practices and PPE use.
- Participate in emergency response teams and activate and coordinate responses to natural disasters or major loss events.
- Maintain working knowledge of construction drawings and documents, including architectural and MEP materials, construction manuals, and product specifications.
- Identify building defects, recommend solutions, and estimate associated costs.
- Assist in preparing scopes of work for capital projects, managing competitive bids, selecting contractors, and completing projects successfully.
- Oversee site teams’ implementation of routine and special projects.
- Use property management software to create reports and analyze work order completion, turnover, and preventive maintenance metrics.
- Ensure building systems, elements, and components are maintained and serviced to industry standards and manufacturer requirements.
- Inspect properties to ensure curb appeal, cleaning, and general maintenance meet company policies and procedures.
- Provide technical assistance on maintenance matters and assist with asset acquisitions and dispositions.
- Manage violations by identifying root causes and implementing solutions; maintain compliance with applicable local laws and related operational and reporting changes.
- Work with Procurement to optimize negotiated relationships and ensure site teams follow procurement policies and procedures.
- Explain problematic physical conditions to non-technical colleagues and discuss existing conditions and proposed designs or solutions with contractors and design professionals.
- Communicate professionally and respectfully with associates and keep key stakeholders apprised of portfolio status.
- Foster an inclusive environment grounded in trust and respect, and lead by example.
- Schedule associates and contract service providers to use time and skills effectively, including establishing and reviewing block schedules.
- Coach and mentor Service Managers, provide technical support, and support their professional and personal development.
- Present ideas in formal and informal best-practice planning sessions to improve operational efficiency.
- Support the SVP of Engineering in implementing company maintenance initiatives.
- Participate in annual budgets, including MRO costs and seven-year capital-needs projections.
- Review quarterly expenses for maintenance, capital projects, and contracted services, and update plans and projections.
- Maintain accountability for property performance.
- Perform other duties, responsibilities, and special projects as required.
- Travel locally within the market area.
Benefits
- 25% annual bonus potential, paid quarterly.
- Annual vacation and personal time.
- Paid sick and safe time accruing at 1 hour for every 30 hours worked.
- 10 days of paid vacation accrued bi-weekly.
- Six weeks of paid parental leave after one year of employment.
- 10 paid holidays annually and up to 3 floating days.
- Bi-annual regional sales, service, and performance awards.
- Cellphone stipend.
- Annual shoe allowance.
- Tuition assistance.
- Training, mentoring, growth, and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
