Regional Maintenance Manager

Windsor Communities • Atlanta, GA

19h • Onsite

About The Position

Windsor Communities is seeking a Regional Maintenance Manager (RMM) to oversee maintenance operations for a portfolio of 19 luxury properties in the Atlanta, Georgia area. The position requires the candidate to live within reasonable commuting distance of the properties, ideally within 60 to 90 minutes. The role focuses on maintaining quality and efficiency across the assigned properties through budgeting, planning and scheduling, inspections, technical support, reporting, purchasing, and other operational work that supports regional objectives.

The Regional Maintenance Manager promotes safety, supports emergency response, maintains building systems and property standards, and helps plan and deliver capital projects. The role also coordinates with procurement, contractors, property teams, and company stakeholders; coaches and mentors Service Managers; and contributes to maintenance budgets, expense reviews, and capital-needs projections. Local travel within the market area is required. The company provides training, mentoring, and growth and advancement opportunities.

Requirements

• At least 5 years of related multifamily maintenance experience, with progression from site-level work to multi-site and regional or area management.
• Completion of industry training courses.
• Obtain OSHA 10 certification within 90 days of hire if not already held.
• Reside within a reasonable commuting distance of the Atlanta-area properties, ideally within 60 to 90 minutes.
• Demonstrated problem-solving and creative-thinking skills, including proactively identifying solutions and taking initiative.
• Ability to communicate professionally and respectfully with company associates, contractors, design professionals, and stakeholders.

Nice To Haves

• Education from a technical or vocational college.
• Experience with Yardi or other core property management software.
• Existing OSHA 10 certification.

Responsibilities

• Promote a strong regional safety culture, lead or participate in safety education meetings, and monitor safe work practices and PPE use.
• Participate in and coordinate emergency response teams in the event of natural disasters or major loss events.
• Maintain baseline knowledge of construction drawings and documents, including architectural and MEP plans, construction manuals, and product specifications.
• Identify building defects, propose solutions, and estimate costs.
• Help create scopes of work for capital projects, manage competitive bidding, identify suitable contractors, and contribute to successful project completion.
• Oversee routine and special projects carried out by site teams.
• Use Yardi or other property management software to create reports and analyze performance metrics for work orders, turnover, and preventive maintenance.
• Ensure building systems, elements, and components are maintained and serviced according to industry standards and manufacturer requirements.
• Inspect properties to ensure curb appeal, cleaning, and general maintenance meet company policies and procedures.
• Provide technical assistance on maintenance-related issues and assist with asset acquisition and disposition activities.
• Manage violations by identifying root causes and implementing solutions; ensure compliance with local laws and related operational and reporting changes.
• Work with Procurement to optimize negotiated relationships and ensure site teams follow procurement policies and procedures.
• Explain problematic physical conditions to non-technical team members and communicate effectively with contractors, design professionals, company associates, and key stakeholders.
• Foster an inclusive environment grounded in trust and respect, and lead by example.
• Schedule associates and contract service providers to make effective use of time and skills, including establishing and reviewing block schedules.
• Coach and mentor Service Managers, support them on technical issues, and encourage their professional and personal development.
• Present ideas in best-practice planning sessions focused on improving operational efficiency.
• Support the SVP of Engineering in implementing company maintenance initiatives.
• Participate in the annual budget process, including MRO costs and seven-year capital-needs projections.
• Review maintenance, capital-project, and third-party service expenses quarterly; update plans and projections as needed.
• Maintain accountability for property performance.
• Perform other duties, responsibilities, and special projects as required.
• Travel locally within the market area.

Benefits

• 25% annual bonus potential, paid quarterly.
• Annual vacation and personal time.
• Paid sick and safe time accrued at one hour for every 30 hours worked.
• 10 days of paid vacation accrued bi-weekly.
• Six weeks of paid parental leave after completing one year of employment.
• 10 paid holidays annually and up to three floating days.
• Bi-annual regional sales, service, and performance awards.
• Cellphone stipend.
• Annual shoe allowance.
• Tuition assistance.
• Training, mentoring, growth, and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed