Regional Maintenance Manager

Venterra Realty • Houston, TX

6d

About The Position

The Regional Maintenance Manager oversees maintenance operations across multiple communities, ensuring efficient service delivery and asset preservation. This role leads Maintenance Managers, drives strategic initiatives such as the Neighborhood Services Program, and ensures budget adherence. As a key operational leader, the Regional Maintenance Manager optimizes maintenance performance to support resident satisfaction and property success. The role reports to the Senior Director of Maintenance Operations and is based in the Houston Region.

The position leads and develops Maintenance Operations teams within the Customer Dedicated Service Provider model, provides coaching and performance management to Maintenance Managers, and helps allocate maintenance resources across communities. It also collaborates on budgets and expense management, establishes maintenance standards and vendor relationships, and works with Regional Managers to align maintenance operations with property performance and resident satisfaction goals.

The candidate should have multifamily maintenance and multisite leadership experience, maintenance skills across building systems and trades, knowledge of safety requirements, and strong leadership and communication abilities. The role includes lifting and carrying supplies and equipment, with stated weight ranges and frequencies.

Requirements

• At least three years of proven success in multifamily maintenance with multisite leadership responsibilities.
• Intermediate skills in carpentry, waterproofing, roofing, gutters, asphalt repairs, and general building maintenance.
• Intermediate skills in electrical and plumbing.
• Knowledge of OSHA regulations and safety protocols.
• Proven track record of superior customer experience.
• Advanced computer skills, including Microsoft Word, Excel, and Outlook.
• Excellent leadership, communication, and organizational skills.
• Ability to lift and carry supplies and equipment: over 75 lbs. is a rare need; 25–75 lbs. is an occasional need; 1–25 lbs. is a constant need.

Nice To Haves

• HVAC certification preferred.
• CPO certification preferred.

Responsibilities

• Lead and develop Maintenance Operations teams to ensure high-quality service delivery within the Customer Dedicated Service Provider model.
• Directly oversee Maintenance Managers, providing coaching, leadership, and performance management.
• Implement and support the Neighborhood Services Program by strategically allocating maintenance resources across multiple communities.
• Collaborate on budget creation and expense management to maximize profitability and ensure fiscal responsibility.
• Establish and enforce maintenance service standards, vendor relationships, and compliance with safety and regulatory requirements.
• Collaborate with Regional Managers to align maintenance operations with property performance and resident satisfaction goals.
• Perform other duties as needed to maintain resident satisfaction and property standards.

Benefits

• Competitive base salary and performance bonus.
• Health benefits, including medical (PPO), dental, and vision.
• 401(k) matching.
• Paid vacation suite benefits.
• Employer-paid short- and long-term disability.
• Educational assistance or reimbursement.
• Eight paid hours per year of Volunteer Time Off.
• Access to thousands of employee discounts through BenefitHub.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed