Regional Maintenance Manager

Monroe Group LTD•Minneapolis, MN

4d•Hybrid

About The Position

The Regional Maintenance Manager will plan, implement and review all aspects of property preventative maintenance operations and services. This role involves establishing and monitoring preventive maintenance procedures, preparing properties for inspections (specifically NSPIRE), leading monthly calls for assigned properties, and managing 24-hour deficiencies and follow-ups. The manager will also develop and train onsite teams to enhance knowledge and achieve NSPIRE standards, assist in monitoring property management software like HappyCo, and work with Asset Management and Operations to establish maintenance standards. Key responsibilities include ensuring quality workmanship, timely implementation of policies, cost-effectiveness, compliance, assisting in evaluating maintenance employees, maintaining organized and safe maintenance shops, participating in capital forecasting and project management, identifying maintenance issues, reporting deficiencies, coordinating major tool purchases, and adhering to company policies. The position requires 75% travel to Minnesota, Wisconsin, Iowa, and North & South Dakota.

Requirements

Minimum of five years of regional maintenance background overseeing a large affordable housing portfolio.
Self-motivated and able to work independently with minimal supervision.
Excellent verbal, written, and interpersonal communication skills.
Ability to multi-task and maintain organization in a fast pace environment.
Must have the interest and ability to learn and to be trained through continuing education opportunities
Familiarity with property management software. One Site is a plus.
Must have a valid Driver’s License.
75 % Travel
Employee must be able to walk each property in its entirety

Nice To Haves

CMM, OSHA, EH&S certifications
NSPIRE experience

Responsibilities

Establish and monitor preventive maintenance procedures in conjunction with on-site maintenance personnel to include preparatory measures for any/all required inspections and safety measures.
Travel to assigned communities to prepare properties for NSPIRE. Lead onsite teams to achieve the highest scores possible.
Lead monthly calls and contribute to stabilization calls for assigned properties within portfolio providing updates for each individual property monthly.
Oversight and management of 24-hour deficiencies, as well as continued follow up on all 30/60-day deficiencies post inspection.
Develop and train onsite teams to increase the level of knowledge and NSPIRE standards to achieve regional/company goals and objectives.
Assistance of monitoring HappyCo along with the Asset Management team to ensure accuracy and proper usage by onsite teams. Training onsite teams to use accordingly as required. Monthly review of all HappyCo scorecards.
Work with Asset Manager and Operations to establish maintenance standards and programs to include scheduling of routine maintenance, preventative maintenance, safety, inventory control, and compliance.
Ensures quality workmanship and timely implementation of maintenance policies and procedures in the most cost effective manner, while keeping within compliance guidelines.
Assist in evaluating current and prospective maintenance related employees.
Ensure all Maintenance Shops/Areas are organized, safe, and in professional order.
Participate in capital forecasting and capital project management (tracking bids, follow up, etc.)
Identify potential short and long-term maintenance issues in their assigned regions.
Report specific needs and deficiencies on individual properties to the Operations team.
Assist in coordinating purchases of major tools to ensure the best quality and price available, especially negotiating costs on parts and supplies used by all properties.
Become familiar with and abide by all company policies, procedures, and individual community policies.
Any other job responsibilities assigned by your supervisor.