Regional Maintenance Director

Hunt Military Communities•Havelock, NC

About The Position

The Regional Maintenance Director provides leadership, direction, and guidance to an assigned portfolio of properties on short- and long-term maintenance, safety, and environmental operations. The role works closely with Directors of Operations, the VP of Operations, and the Director of Environmental and Safety to achieve operational and fiscal goals. It acts as an advisor and reports directly to the Senior Director of Maintenance and Facilities, serving as a primary resource for site-level and corporate teams on compliance and operational best practices. The position evaluates maintenance programs, performance, reports, and practices; recommends improvements; supports regulatory compliance and training; conducts annual process and property inspections; validates maintenance-related data; and helps improve company processes. It also supports vendor development, capital budgeting, Capital Repair and Replacement (CRR) project scope and contractor selection, project tracking and QA/QC, environmental work, accident investigations, hazardous-material compliance, and standardized training. The role may supervise and develop team members and requires driving for company business, using a company vehicle or a personal or rental vehicle more than 50% of the time.

Requirements

At least 5 years of facilities management experience in the multifamily industry.
Knowledge of electrical, HVAC, plumbing, carpentry, and general building maintenance.
Strong computer skills, including Microsoft Word, Excel, PowerPoint, and Outlook.
Strong verbal and written communication skills.
Ability to work effectively with employees at all organizational levels and with the military community and military command.
Self-motivated, team-oriented, detail-focused, and able to prioritize in a fast-moving environment.
Strong organizational skills and ability to multitask and prioritize effectively.
Ability to combine leadership and technical knowledge with a positive, service-oriented attitude.
Ability to motivate and delegate to a team and provide constructive feedback.
Excellent communication and interpersonal skills for interacting with a wide range of people and situations.
Valid in-state driver’s license required.

Nice To Haves

Bachelor’s degree in Business Administration, Engineering, Construction Management, or a related discipline preferred.
Previous experience managing others preferred.
Previous experience with Yardi preferred.

Responsibilities

Act as chief advisor to the Senior Director of Maintenance and Facilities on maintenance operations in the assigned regional portfolio.
Evaluate maintenance programs and recommend improvements to operational leaders.
Analyze maintenance performance, reports, practices, and personnel, and recommend efficiency improvements.
Work with the Director of Environmental and Safety to train the portfolio and ensure compliance with applicable EPA, OSHA, DOT, and other agency requirements.
Conduct annual process and property inspections covering operational competency, safety, and environmental compliance; report findings and recommendations.
Review and validate data in the company’s software of record for accuracy, integrity, and compliance, including PIF validation and compliance audits.
Consult across departments to develop and improve company processes and procedures.
Work with operations directors and site-level leadership to develop an effective vendor pool.
Conduct operational calls with Directors of Operations in the assigned portfolio.
Assist with developing short- and long-term capital budgets.
Mentor and train Maintenance Directors as needed.
Oversee SHARP compliance for the assigned portfolio.
Assist with scope development, bid analysis, Davis Bacon application, and professional contractor selection for CRR projects.
Work with Directors of Operations to complete CRR items within budget and provide project progress, timing, and fiscal updates to site management, Asset Managers, operations directors, and the VP of Operations.
Perform QA/QC inspections on CRR projects before recommending contractor or vendor payment.
Conduct accident investigations as needed and attend OSHA/EPA meetings or inquiries when required.
Assist in developing environmental scopes and work plans and provide environmental guidance on safety Activity Hazard Analyses.
Provide QA/QC oversight and guidance for environmental work and projects.
Assist with selecting environmental vendors.
Ensure hazardous materials are stored and disposed of in compliance with applicable laws and regulations.
Develop and present standardized training materials.
Ensure unsafe conditions are corrected promptly and comply with company and government safety rules.
Represent the company professionally and provide professional representation to command, housing, and other external parties.
Escalate property issues or crises to appropriate parties.
May directly supervise and lead team members, including hiring, performance management, employee development, accountability, and engagement.
Drive for company business using a company vehicle or, more than 50% of the time, a personal or rental vehicle.