Regional Library Manager

County of Mecklenburg, NC•Charlotte, NC

9d•$79,263 - $99,079•Onsite

About The Position

The Regional Library Manager is an innovative leader responsible for the daily operations of a Charlotte Mecklenburg Library branch and for maintaining a high standard of public service while stewarding a collaborative team. The position supports and develops a larger staff with department managers, manages a complex, higher-capacity facility, collaborates with community and neighborhood branch leaders, and works with community leaders to assess and meet local needs in alignment with the Library’s mission. The branch serves as a public commons connecting knowledge, culture, and creativity through library programs and specialized services. It aims to be a vibrant, inclusive space that strengthens public engagement, supports economic opportunity, and connects community resources. The role oversees services, staff, facility operations, and resources while fostering innovation, community partnerships, and equitable access to opportunity. The position is based at South County Regional Library, 5801 Rea Road, Charlotte, North Carolina. It is exempt and salaried. The listed salary range is $79,263.00–$99,078.50; pay is based on education, skills, experience, and internal equity. The application deadline is November 8, 2026.

Requirements

At least seven years of varied and increasing library and leadership experience.
Master’s degree in Library Science from an ALA-accredited institution.
Relevant education and experience may be combined.
Knowledge of library services, operations, procedures, and programs; civic engagement and community partnerships; budgeting and personnel management; industry trends and solutions; working with diverse populations; and collection development best practices.
Excellent verbal and written communication and public speaking skills.
Interpersonal and customer service proficiency.
Time management and attention to detail.
Supervisory and leadership skills, including the ability to develop staff and build partnerships.
Skill in the reference interview process.
Ability to make decisions using information from different sources and account for facts, constraints, and likely consequences.
Ability to collaborate, plan and organize work, maintain customer focus, pursue continuous learning, and uphold high work standards.
Technological proficiency with PCs, tablets, mobile devices, internet and database searching.
Competence with Microsoft Office Suite, online meeting platforms, and scheduling software.
Ability to perform essential functions with or without reasonable accommodation.

Nice To Haves

Successful high-level supervisory and management experience within a public library system or related industry.
Supervisory and management experience directly overseeing at least five staff simultaneously.
Advanced knowledge of current and future-focused library practices, evolving services, and contemporary and emerging resources.
Experience implementing impactful projects and initiatives.
Project management skills.
A demonstrated commitment to strong customer and community service.
A successful record of developing staff leadership skills and abilities.

Responsibilities

Lead the continued development of services, programs, and outreach that reflect community needs and align with system-wide program plans.
Seek creative and effective initiatives to serve the community.
Use demographic data and community input to ensure services and programming are relevant, inclusive, and equitable.
Build strategic partnerships with educational institutions, workforce development agencies, nonprofit organizations, and cultural organizations.
Act as a liaison between senior leaders and branch staff, reporting branch successes, trends, and challenges.
Develop leadership capacity among staff and foster performance, collaboration, inclusivity, accountability, and continuous learning through engagement, performance management, and coaching.
Guide staff through organizational and operational change while supporting a positive culture.
Oversee safety, security, maintenance, and other operations in a complex, higher-capacity facility, coordinating with County departments and contractors.
Monitor and allocate budgets and financial resources responsibly.
Resolve complex customer service concerns and facility issues as a primary point of contact.
Supervise department Managers, Librarians, Library Associates, and Access Service Staff.
Facilitate regular branch-wide staff meetings and individual staff check-ins.
Work with peer library managers, staff, and program presenters to deliver programming and experiences for all ages.
Develop and maintain connections with community and neighborhood branches in the region, supporting staff collaboration.
Participate in system-wide strategic initiatives.
Build and sustain community partnerships to foster engagement and offer innovative, diverse programming.
Advocate for the Library’s mission in community learning, cultural enrichment, civic engagement, and equitable access to opportunity.