Library Associate - Southwest Library

Pima County•Tucson, AZ

16h•Onsite

About The Position

The Pima County Public Library is seeking an enthusiastic, collaborative, and community-minded Library Associate at Southwest Library. The position requires the ability to report to and travel between assigned library locations during the workday within a reasonable timeframe. Work assignments may vary according to departmental needs and are communicated by a supervisor. The classification’s essential functions are illustrative and may not include every task performed.

Requirements

High school diploma or GED and three years of customer service experience assisting the public; relevant experience and/or education from an accredited college or university may be substituted.
Alternatively, one year with Pima County in a Library Technical Assistant or closely related position, as determined by the department head at the time of recruitment.
Qualifying education and experience must be documented in the application’s Education and Work Experience sections; a resume cannot substitute for the application.
Some positions may require a valid Arizona Class D driver license at the time of application or appointment.
Some positions may require bilingual abilities in English and a second language, as determined by the department head at recruitment.
Successful candidates must complete a post-offer, pre-employment background screening, including verification of work history, education, and criminal conviction history.
Physical and sensory abilities depend on the position; listed activities include reaching, squatting, simple and firm grasping, speaking in person and by phone, and distinguishing colors.

Nice To Haves

Bilingual Spanish/English reading, writing, and speaking ability.
At least one year of paid or volunteer library experience.
At least one year of experience preparing or presenting educational programs or outreach services.
At least two years of experience with technology, including email, eBooks, Microsoft Office, personal electronic devices, library websites, or Google Forms or Docs.
Experience using a copier and fax machine.
Experience using a cash register and handling money.
Experience training other staff or volunteers.

Responsibilities

Evaluate branch compliance with applicable federal, state, County, and related laws, rules, and regulations.
Prepare and present evidence-based educational programs and outreach services aligned with departmental strategic directions and core values.
Coordinate and participate in internal and external services, including accounting, payroll, IT, scheduling, personnel, outreach, and library programming.
Supervise, schedule, and train volunteers, and assume temporary supervisory responsibility when senior staff are absent.
Use conflict-management skills to de-escalate and address unexpected problems or potentially volatile situations, and complete associated documentation.
Provide customer service to diverse members of the public, including vulnerable individuals and non-English speakers.
Assist professional staff with collection maintenance, material selection, and bibliographic research following professional standards.
Participate in committee meetings and continuing education to incorporate current best practices in children’s, youth, or adult services.
Assist with creating schedules, preparing reports, maintaining records, managing inventories, processing interlibrary loan requests, resolving invoice discrepancies, and handling money transactions.
Coordinate unit activity with other departmental units, County departments, and outside agencies.
Create and maintain databases, compile and analyze data, and produce reports using automated information systems.
Manage library social media accounts and communicate updates to the public.