Library Associate - Library on Wheels

Sno-Isle Libraries•Marysville, WA

2d•Onsite

About The Position

The Library Associate is based in Library on Wheels and provides skilled para-professional support services that help the Library District deliver inclusive, accessible library services, spaces, and resources reflecting diverse cultures and perspectives. The role focuses particularly on engaging children through visits to childcare facilities, community bookmobile stops, and the STEM-focused Discover Bus. It also provides outreach to senior living facilities and supports special events. The Associate creates welcoming experiences that spark curiosity, encourage reading and learning, and connect community members with library resources. This is an active, on-the-go role involving frequent travel between service locations, work both independently and with a partner, and regular movement of carts, boxes, and supplies. The schedule is generally Monday through Friday, with periodic weekend shifts for special events. The successful candidate may need to adapt to future schedule and location changes based on library needs. The role is represented by AFSCME Council 2. It reports to the Library on Wheels Manager; supervision of others is not normally part of the position, though the Associate may provide work direction to coworkers or volunteers as a designated lead.

Requirements

At least two years of college-level education or specialized training, such as library science, program presentation, or another profession-based subject area; equivalent combinations of education and experience may qualify.
Three years of customer service experience in a library or public service environment.
Thorough knowledge of established web-based databases and methods for searching and accessing those resources.
Thorough knowledge of established practices and procedures for an integrated library system (ILS).
Thorough knowledge of library procedures for determining customer needs and interests.
Knowledge of Library District policies and procedures and of library resources, programs, and services.
Strong customer service, communication, organization, and attention-to-detail skills.
Ability to uphold equity, diversity, and inclusion principles in the workplace and community and communicate effectively with diverse audiences.
Ability to work cooperatively and maintain effective interpersonal relationships with the public and coworkers.
Ability to work independently and set priorities.
Ability to operate relevant computer systems and hardware and software, including Microsoft Word, Excel, electronic databases, email, and internet navigation, as well as other office equipment and security systems.
Ability to identify and organize library materials by small-print numbers and alphabetical characters, and to scan and inspect materials, including opening media cases.
Ability to frequently move objects or materials weighing up to 35 pounds, move materials to carts or shelves of varying heights, and move carts for extended periods.
Ability to operate a motor vehicle and hold a valid Washington State driver's license; must meet legal vision requirements for licensing and have hearing acuity sufficient for safe driving and communication.
Ability to travel regularly in outreach vehicles to multiple sites in varying weather and traffic conditions.

Responsibilities

Select library materials for customers, present children's programming, and provide on-site assistance to customers and caregivers in varied settings.
Prepare materials for delivery.
Drive large outreach vehicles, including the Bookmobile, Cart Hauler, and delivery vans, to scheduled outreach sites.
Perform routine vehicle maintenance, arrange regular maintenance and repairs, and conduct routine safety checks on outreach vehicles.
Assist customers with library equipment and services and troubleshoot equipment used in Outreach Services.
Develop and present programming for preschool- and school-aged children.
Maintain collections using reports and data, including weeding materials based on condition and reallocating library materials.
Perform specialized duties supporting collection development services as directed.
Make public presentations as assigned.
Prepare correspondence and reports.
Train new staff as needed.
Attend assigned meetings, trainings, and workshops.
Assist with special projects and perform other duties as assigned.
Provide work direction to coworkers or volunteers when designated as a lead person.

Benefits

Sick leave
Vacation leave
Paid holidays
Dental coverage
Employee assistance program
Employer-paid ORCA Passport card
Medical coverage for employees working 20 or more hours per week
Vision coverage for employees working 20 or more hours per week
Retirement savings for employees working 20 or more hours per week
Life insurance for employees working 20 or more hours per week
Flexible healthcare and daycare spending accounts for employees working 20 or more hours per week