Library Associate

Lafayette Recruitment Team•Lafayette, CO
•$19 - $23

About The Position

The City of Lafayette is hiring an entry-level Library Associate for its Technical Services Team. The position provides customer service at library service points, delivers information services to a diverse customer base, supports programs promoting literacy and lifelong learning, assists customers with library technology, and contributes to maintaining the library’s collections. The role also promotes books and reading, supports reader’s services, and helps with new-material intake, processing, weeding, and records maintenance. Spanish language skills are strongly encouraged, and prior library experience is not required. The position is scheduled for 20 hours per week. Work is performed in a standard office environment and includes public-facing service, collection maintenance, processing library materials, and support for library programs and services. Evening and weekend hours are included, and scheduling flexibility is required. The associate works under the supervision of a Librarian I, II, III, or the Library Director and has no supervisory responsibilities.

Requirements

  • One or more years of college.
  • Previous general library experience or similar customer service experience, or an equivalent combination of training and experience that demonstrates the required knowledge, skills, and abilities.
  • Knowledge of basic library functions and procedures, library principles and trends, the Dewey Decimal System, basic reference tools and philosophy, computer operations and information retrieval, collection development principles, and reader’s advisory tools.
  • Proficiency operating equipment necessary to perform the job.
  • Excellent customer service skills and strong computer skills.
  • Ability to communicate effectively orally and in writing; plan and perform varied assignments with initiative and some independent judgment; work appropriately under pressure; manage conflict; and work effectively on a team.
  • Flexibility, forward thinking, and a positive attitude.

Nice To Haves

  • Spanish language skills are strongly encouraged.
  • Familiarity with Sierra by Innovative Interfaces, Inc.

Responsibilities

  • Attend and participate in staff meetings and committees.
  • Help maintain collections through weeding and rotation of materials.
  • Help manage library event spaces and reservations.
  • Support, participate in, and promote library programs and initiatives.
  • Use online software and databases to manage accounts, study rooms, and material sources.
  • Assist in managing and inventorying supplies and resources.
  • Prepare books and non-media materials for the library collection, including stamping, labeling, covering, and packaging.
  • Check materials for accuracy and completeness.
  • Provide courteous, positive customer service to library customers and staff.
  • Work at library service points and provide information in person and by phone.
  • Provide information about reference and reader’s advisory services.
  • Answer questions about library policies, procedures, and records.
  • Maintain customer and staff confidentiality.
  • Keep informed about library information and changes through written and electronic communications and staff meetings.
  • Help customers use library equipment and resources, including computers, e-readers, the online catalog, automated reference tools, the Internet, databases, printers, scanners, and new technologies.
  • Support daily library transactions.
  • Prepare library materials for customer use, process holds, create displays, locate materials, and assist with material recommendations.
  • Keep current on library trends and technology.
  • Complete special projects in a timely manner and perform other related duties as assigned.

Benefits

  • Employee Assistance Program, including free counseling, travel assistance, and legal aid.
  • Bilingual pay.
  • Deferred compensation and Roth options.
  • Identity Theft Program.
  • Recreation Center pass.
  • Wellness Punch Card with 50 punches per year for use at the golf course, waterpark, and other facilities.
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