Regional Inside Sales Specialist

Lennox International•Richardson, TX

15h•Remote

About The Position

Lennox (NYSE: LII), driven by 130 years of legacy in HVAC and refrigeration, provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us. What Drives Success Are you energized by building relationships, uncovering opportunities, and helping customers find the right solutions? As a Regional Sales Specialist, you’ll play a key role in driving growth by engaging new prospects, supporting existing customers, and delivering a strong overall customer experience in a remote sales environment. Your primary mission is to grow your assigned territory by acquiring new customers and reactivating dormant accounts. This is an inside sales role that includes occasional customer travel (up to ~10% of your time annually).

Requirements

Bachelor’s degree or an equivalent combination of education and relevant experience.
At least 1 year of related sales, account management, or customer-facing experience, with strong skills in relationship building, listening, persuasion, negotiation, and time management.
Understanding of core sales principles, including how to position products and services, influence decisions, and support business growth.
Familiarity with sales techniques, product presentations, and go-to-market strategies that help convert opportunities into results.
Commitment to delivering excellent customer service and understanding customer needs at every stage of the sales process.
Ability to maintain quality standards, assess customer satisfaction, and build credibility through responsive support.
Strong written and verbal communication skills with the ability to connect effectively across a variety of audiences.
Intermediate industry and product knowledge, with the ability to quickly build expertise and confidence in customer conversations.
Comfort with self-directed prospecting and a track record of hitting activity and pipeline targets.
Willingness to travel up to ~10% of the time.

Responsibilities

Grow an assigned territory as your core mission — capturing new customers and developing dormant accounts to drive discretionary revenue growth.
Own and advance sales opportunities for commercial customers from qualified leads generated through lead development efforts.
Build and execute a sales strategy for your assigned accounts to generate revenue and deepen customer engagement.
Recommend products and solutions based on customer needs, technical requirements, and applicable regulations.
Reconnect with dormant accounts and uncover new opportunities to expand Lennox’s reach and impact.
Meet or exceed prospecting activity KPIs — including outreach volume, pipeline created, new-account registrations, and conversion — alongside your sales quota.
Analyze customer spend and engagement trends to identify high-potential accounts for future growth and field sales partnership.
Partner closely with Territory Managers to ensure a seamless transition when accounts move from inside to field sales coverage.
Negotiate pricing and service terms to create win-win outcomes for customers and the business.
Deliver a high-quality post-sale experience that builds trust, strengthens long-term relationships, and drives repeat business.
Travel occasionally to visit customers, strengthen relationships, and advance key opportunities (up to ~10% of the year).