Regional Fulfillment Center Maintenance Manager

Chewy • Salisbury, NC

3d • Hybrid

About The Position

Chewy requires a strategic, people-first Regional Fulfillment Center Maintenance Manager to direct maintenance and reliability activities across fulfillment centers in the East region! This leader will put network strategy into regional practice using a structured operating cadence, managing performance, cultivating talent, and unifying standards across locations. The Regional Fulfillment Center Maintenance Manager holds a significant leadership role, responsible for growing Maintenance Managers and improving succession depth while driving safety, reliability, and cost performance! Are you ready to join the Pack?

Requirements

• 8+ years of progressive experience in maintenance, reliability, facilities, or industrial operations; multi-site leadership strongly preferred.
• Demonstrated ability to lead leaders (manager-of-managers), build talent pipelines, and drive accountability.
• Bachelor's Degree Required
• Strong working knowledge of: MHE/automation, conveyance/sortation systems, and reliability practices
• Base building systems and facility asset fundamentals
• Established track record of advancing safety, uptime, cost, and collective performance.
• Financial competence: operating cost management, basic CAPEX/OPEX understanding, and performance tradeoffs.
• Willingness to travel regularly within the assigned region (anticipated 30–50%, based on network needs).

Responsibilities

• Take responsibility for regional results in safety, reliability/uptime, cost, and people outcomes, ensuring consistent application of maintenance standards across sites.
• Lead implementation throughout the region, guaranteeing completion of network priorities and ongoing outcomes.
• Establish and run a strong regional operating cadence to review important metrics, remove barriers, and accelerate best-practice adoption across sites.
• Lead through Maintenance Managers and site leadership: mentor, develop, and hold leaders accountable to expectations, standard work, and outcomes.
• Build bench strength: talent reviews, succession planning, promotion readiness, and targeted development plans for site leaders.
• Reinforce a culture of ownership, high standards, and psychological safety—where performance and accountability are clear and consistent.
• Drive consistency in maintenance execution: planning and scheduling within the field, PM compliance, work quality, defect elimination, and pathways for addressing critical issues.
• Identify systemic gaps and partner with cross-functional collaborators to implement durable corrective actions.
• Partner with Operations, Safety, Finance, Engineering and external vendors to align priorities, unblock execution, and ensure operational readiness.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager