Regional Finance & Insurance Performance Manager

Protective•California, CA

5d•$120,000 - $174,000•Onsite

About The Position

The Regional F&I Performance Manager (Production Development Manager) is responsible for increasing business at dealerships through training, monitoring production, and analyzing dealership Finance and Insurance product sales. Creates and performs training and other related services on behalf of the company by traveling to its clientele locations. This position does require consistent and regular travel as required to service our set of established Dealership Partners within the state of California.

Requirements

Experience as a Finance & Insurance Manager or F&I Director within an automotive dealership is a requirement.
Demonstrated success in increasing F&I production, profitability, product penetration, and compliance performance
Strong working knowledge of dealership operations, lender relationships, menu selling, and regulatory compliance requirements
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to author reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Knowledge of word processing software, spreadsheet software, internet software, order processing software, project management software, database software, and contract management software.
Two to four years related experience and/or training.
Valid driver's license

Nice To Haves

Oral communication skills
Written communication skills
Sales technique
Customer relations
Customer service
Technical communications
Math aptitude
Negotiation skills
Organizational skills
Professionalism
Presentation skills
Reading skills
Time management
Ability to follow procedure manuals

Responsibilities

Creates and develops sales strategy plans to increase dealer profitability by using industry knowledge and expertise in the finance and insurance business.
Through knowledge, expertise, and assessment of the sales process, advises Dealer Finance and Insurance Personnel on techniques that ensure finance and insurance compliance with all customers.
Creates action plans to increase business dealership profits through coordinated training plans, group, and individual specific training, reviewing production with dealership personnel in comparison with set goals, and provides recommendations on product enhancements.
Oversees month to month production, by communizing with dealer principals, general managers, and finance directors on a regular basis regarding monthly production and plans by advising on strategies to increase and improve dealership profits where needed.
Provides on-going service to Finance Conceptsâ€™ dealership accounts by promoting and training on products in a professional manner. Creates and recommends most effective training on product benefits and features.
Provides clients with details regarding all products available, warranty procedures and additional details as appropriate.
Receives and resolves client inquiries, performs follow-up procedures, provides product pricing and new product information, and receives feedback regarding Finance Conceptsâ€™ products and services and makes necessary changes to achieve the company goals.
Using expertise knowledge in the finance industry, formulate best courses of action to handle dealership and dealership customer complaints; and have the authority to resolve disputes with regards to matters of significance. Compare and consider all options to address client issues or concerns.
Creates and implements sales practices for each dealership based on research and analysis, using expertise knowledge and understanding of the Finance and Insurance business. These include financial incentives for certain products that could have significant impact on the compensation for Finance and Insurance personnel, as well as the dealer principal.
Formulates procedures within dealerships to increase profit in the Finance and Insurance department, while maintaining compliance with state and Federal laws and the dealer principalâ€™s directive.
Meets with Finance Concepts Executive Management team monthly to review their accounts, provide advice on how their dealerships should be approached to increase business revenue. Notifies management of problems and corrective actions taken.
Through significant input provides recommendations on how to incentivize Finance and Insurance pay plans and implement sales goals to exceed sales profits.
Reports competitive information to executive level management by analyzing various monthly reports and monitoring dealership production.
Negotiates and sets pricing on certain Walkaway products (such as AUL or Warranty Solutions) with new dealership clients that they introduce.
Overseas and implements monthly production meetings and training activities on behalf of Finance Concepts by presenting dealership production information as related to company products and services. Responsible for communicating and monitoring each dealershipâ€™s product directive, which ensures profitability for both the dealers and Finance Concepts.
Understands supports and enforces Finance Conceptâ€™s sales policies and procedures to provide proper and effective service to all clients and fosters the development of long-term business relationships.
Utilizes knowledge and experience in the Finance and Insurance industry, as well as the Companyâ€™s products and services, and the required skills to make high level decisions with regards to clientâ€™s specific needs. Through this experience, knowledge and skill, the Production Manager can assess client needs and make recommendations accordingly.
Other duties as assigned.