Regional Field Services Manager

Dashiell•Columbus, OH

About The Position

The Regional Field Service Manager leads and manages field testing, commissioning, and maintenance operations across an assigned geographic region. The role oversees crew deployment, project execution, client relationships, and regional financial performance to ensure safe, high-quality delivery across multiple concurrent engagements. As the region’s primary operations leader, the manager connects field execution with corporate leadership while supporting growth, talent development, and Dashiell’s technical reputation in high-voltage substation services. The position directs regional operations, including project scheduling, resource allocation, workload balancing, and performance against revenue, profitability, and utilization targets. It monitors projects for compliance with scope, schedule, budget, quality, and safety expectations, and coordinates with company leadership and peer regional managers. The manager is also the primary regional client representative, supports business development, and leads Field Supervisors and field crews through recruitment, coaching, performance management, and training. The manager champions safety and quality, oversees incident follow-up and regional QA/QC, and reports regional performance to the Vice President of Field Services. The role also contributes to budgeting, strategic planning, and operational improvement initiatives. Work combines office-based responsibilities with field visits and travel to project sites. Physical activities include sitting, standing, walking on uneven terrain and through construction environments, occasional lifting up to 25 pounds, and wearing required PPE. The role may involve exposure to varied weather, noise, dust, and industrial conditions.

Requirements

Associate’s or Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, or a related technical field; equivalent field experience may be considered in lieu of a degree (2 years for an Associate’s degree or 4 years for a Bachelor’s degree).
At least 10 years of progressive experience in high-voltage field services, including testing, commissioning, and maintenance of substation equipment and protection and control systems.
Experience managing regional or multi-project field operations, including crew supervision, scheduling, and financial performance oversight.
Strong technical knowledge of relay testing, power system protection, substation commissioning, and applicable NEC, NESC, IEEE, and ANSI standards.
Ability to build and maintain client relationships and contribute to business development activities.
Strong leadership, communication, and organizational skills, including the ability to manage and develop geographically distributed field teams.
Proficiency with Microsoft Office Suite.
Valid driver’s license with an acceptable driving record.
Ability to travel within the assigned region as required, including overnight stays.
Ability to sit for extended periods during office-based work; stand and walk for extended periods during field visits; walk on uneven terrain and navigate active construction environments.
Ability to lift up to 25 pounds occasionally and wear required PPE, including a hard hat, safety glasses, steel-toe boots, FR clothing, and hearing protection.

Nice To Haves

Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology.
Experience managing regional or area-level P&L responsibility.
Experience with Primavera P6, InEight, or similar project controls platforms.
Prior experience working in a multi-office or geographically distributed organization.
TWIC card or ability to obtain one.
Experience with project management or field management platforms.

Responsibilities

Direct regional field service operations, including project scheduling, crew deployment, resource allocation, and workload balancing across concurrent projects.
Manage regional revenue, profitability, and utilization targets, and develop plans to achieve financial goals.
Monitor project execution for compliance with scope, schedule, budget, quality, and safety standards.
Coordinate regional activities and capacity planning with the Vice President of Field Services and other Regional Field Service Managers.
Ensure field operations comply with NEC, NESC, IEEE, and ANSI standards and company quality and safety programs.
Represent Dashiell’s field services to clients in the region and build relationships with utility, industrial, and energy clients.
Identify business opportunities and support proposals, client presentations, and scope negotiations.
Maintain client communication throughout project lifecycles, address issues, manage expectations, and relay feedback to corporate leadership.
Manage Field Supervisors and field crews, including performance evaluations, development goals, coaching, and mentorship.
Support recruitment, onboarding, and retention of a skilled regional workforce.
Identify training needs and coordinate technical and professional development for field personnel.
Foster a high-performance, safety-first culture grounded in accountability, teamwork, and continuous improvement.
Champion the company safety program and ensure compliance with company policies, client site requirements, and applicable OSHA regulations.
Investigate and report incidents, near-misses, and safety observations; implement corrective actions and share lessons learned.
Oversee regional QA/QC to ensure testing and commissioning work meets company standards and client specifications.
Prepare and deliver reports on regional revenue, utilization, safety metrics, and project status to the Vice President of Field Services.
Contribute to annual budgeting, strategic planning, and departmental operational improvement initiatives.
Perform special projects and other assigned or requested duties.
Travel within the assigned region as required, including overnight stays.