Regional Field Office Support Manager

Timberland Partners•Kansas City, MO

2d•$90,000 - $95,000

About The Position

We are looking for a Regional Field Office Support Manager to help across the Central Southern Region at our properties in the following states: Oklahoma, Texas, Kansas, Nebraska, Illinois, Missouri, and Arkansas. As the Regional Field Office Support Manager you will act as interim support for properties as we grow. This position is suited for candidates based in or willing to relocate to St. Louis or Kansas City. Candidates in other locations will also be considered.

Requirements

Five years of experience as a supervisor/manager of multi-family housing
At least 2+ year experience in apartment leasing and property management
Proficient in Yardi
Ability to prioritize and balance multiple deadlines while working under pressure
Strong organization, problem-solving and attention to detail
Strong interpersonal skills with a high degree of confidentiality
Excellent oral and written communication skills
Ability to positively motivate others
Travel 90% of the time is possible, throughout the portfolio, including extended overnight stays

Nice To Haves

CRM and CRM IQ experience preferred
Google Suite and Microsoft experience preferred
Project management and training experience preferred

Responsibilities

Assume responsibility for Property Manager, Assistant Community Manager or Leasing Consultant as needed across the portfolio (typically during the time of vacant position)
Provide day to day management of site-level staff meets the Timberland Partners Guiding Principles. Provide any hands-on training to property team as needed
Assist Regional Vice Presidents and Regional Managers with operational concerns at assigned properties
Identify property concerns and provide suggestions for corrective measures
Assist with property lease-ups, assuring that we meet all regulatory requirements and that the lease-up meets the plan. This may include participation in transition meetings as needed
Assist with site inspections and file reviews at assigned properties, and make recommendations to leadership
Foster positive, collaborative internal and external relationships
Review compliance of training programs for the team including Aspire, eLearning, Webinars, etc.
Implement innovative marketing plans for properties with occupancy issues, including market studies
Ensure prompt response to requests
Other duties/tasks as assigned and needed