Regional Disaster Officer

American Red Cross•Dedham, MA

12d•$120,840 - $127,222

About The Position

The Regional Disaster Officer oversees, through a team of paid employees and volunteers, the successful implementation of the volunteer-led disaster cycle services program throughout the American Red Cross of Massachusetts region, in alignment with established program standards. The role works with volunteers and community partners to ensure communities are prepared for disasters and that disaster services meet clients’ urgent needs rapidly, accessibly, equitably, and with cultural and linguistic responsiveness, with a focus on frontline communities. The position leads regional disaster readiness, preparedness, response, and recovery efforts; builds regional volunteer leadership and mission capacity; and acts as the regional disaster leader and subject matter expert. The officer initiates, scales, coordinates, and manages regional disaster relief operations, while collaborating with internal partners in a matrix management environment. Travel is required, and the employee must reside in Massachusetts and work daily within the region’s geographic area. Regional disaster employees must deploy to disaster relief operations outside their region at least once a year and meet deployment training and physical capacity requirements. The position may require work outside regular duty hours, including nights and weekends. A current, valid driver’s license is required. Preferred location is Dedham, Massachusetts; Hyannis, Lawrence, Springfield, and Worcester are also possible locations. The salary range listed for Massachusetts is $120,840–$127,222. The position may be eligible for relocation assistance. Physical requirements include regularly sitting, handling or feeling objects, and talking or hearing; frequently reaching and lifting or moving up to 15 pounds; and occasionally standing, walking, stooping, kneeling, crouching, crawling, and lifting or moving up to 30 pounds. The work environment has moderate noise, such as an office with computers, phones, printers, and light traffic, and may involve working in a small cubicle and sitting at a computer terminal for extended periods.

Requirements

Bachelor’s degree, or an equivalent combination of education and related experience.
At least 7 years of related experience.
At least 5 years of management experience overseeing paid or volunteer workforce.
Current, valid driver’s license.
Excellent interpersonal, verbal, and written communication skills.
Analytical and decision-making skills to interpret program trends and results, formulate recommendations, and develop creative processes for continuous program or service improvement.
Demonstrated collaboration with diverse groups and individuals representative of community demographics, management of multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
Intermediate proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
Ability to work outside regular duty hours, including nights and weekends.
Must reside in Massachusetts and work daily within the region’s geographic area.
Ability to meet training and physical capacity requirements for disaster deployment.
Ability to meet the stated physical requirements, including lifting and moving up to 30 pounds.

Nice To Haves

Experience as a great people manager.

Responsibilities

Direct an employee and diverse volunteer team responsible for implementing volunteer-led disaster services programming throughout the region.
Ensure disaster services are delivered rapidly, accessibly, equitably, and in culturally and linguistically responsive ways to meet urgent disaster-caused client needs, with a focus on frontline communities.
Oversee implementation of the full disaster cycle services program in alignment with Fundamental Principles and established program standards.
Develop regional Disaster Leadership Volunteers, including volunteer partners, to fulfill responsibilities in disaster readiness, preparedness, response, and recovery.
Lead regional efforts to prepare and mobilize communities and engage partners to prepare for, respond to, and recover from disasters and emergencies.
Build relationships and collaborate with internal employee and volunteer partners in a matrix management environment.
Serve as the regional disaster leader and Red Cross disaster subject matter expert.
Initiate, scale, coordinate, and manage regional disaster relief operations in alignment with the Disaster Cycle Services Concept of Operations.
Deploy to disaster relief operations outside the region at least once a year.