Regional Disaster Action Team Manager

American Red Cross•West Palm Beach, FL

About The Position

The Regional Disaster Action Team Manager leads, develops, and supports disaster volunteer teams responsible for local preparedness, response, client care management, and community and government relationships within an assigned geography. The role works with volunteers to help communities prepare for and respond to disasters, and may oversee disaster cycle services in an assigned geographic area or specific functional activities across the region, including mass care, response, community preparedness, recovery, planning, and readiness. The position requires at least one deployment outside the employee’s region each year. Employees must meet training and physical-capacity requirements for deployment. The position is not eligible for relocation assistance; Vero Beach is the preferred candidate residence. Chapter-based employees work daily in their assigned geographic area, while regional employees work daily within their region to provide leadership and functional support, engage and mobilize communities, and support volunteers.

Requirements

  • Bachelor’s degree, or an equivalent combination of education and related experience.
  • At least 5 years of related experience building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
  • Valid driver’s license and a clean motor vehicle record.
  • Excellent interpersonal, verbal, and written communication skills.
  • Analytical and decision-making skills to interpret program trends and results, formulate recommendations, and develop improvements.
  • Ability to collaborate with diverse groups and individuals representative of the community, manage multiple priorities, facilitate, solve problems, market programs, lead, and manage partnerships.
  • Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work outside regular duty hours, including nights and weekends.
  • Ability to meet all training and physical-capacity requirements for deployment and deploy outside the region at least once a year.

Nice To Haves

  • Volunteer management experience.
  • Creative thinking.
  • Disaster experience.
  • Ability to make data-based decisions.
  • Program management experience.

Responsibilities

  • Lead and support diverse volunteer teams implementing volunteer-led disaster cycle services programming across an assigned geographic area or regional functional activities.
  • Implement disaster cycle services activities or regional functional activities, and work with regional disaster program management to create and improve program plans.
  • Develop and support disaster volunteers, including Disaster Leadership Volunteers and volunteer partners, for disaster readiness, preparedness, response, and recovery.
  • Coordinate community preparedness and mobilization efforts and engage partners with relevant functional expertise and resources.
  • Build relationships and collaborate with internal employees and volunteers in a matrix management environment.
  • Serve as the Red Cross disaster subject matter expert for the assigned geographic area to strengthen organizational presence, community engagement, and mobilization.
  • Initiate and coordinate disaster relief operations in the assigned geographic area or regional functional activities in alignment with the Disaster Cycle Services Concept of Operations.

Benefits

  • Medical, dental, and vision plans.
  • Health Spending Accounts and Flexible Spending Accounts.
  • Paid time off starting at 15 days per year, based on FLSA status and tenure.
  • 11 paid holidays, comprising six core holidays and five floating holidays.
  • 401(k) with a 6% match.
  • Paid family leave.
  • Employee Assistance.
  • Short- and long-term disability and insurance.
  • Service awards and recognition.
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