Regional Disaster Action Team Manager

American Red Cross•Sacramento, CA
•$70,304 - $70,664•Hybrid

About The Position

The Regional Disaster Action Team Manager leads, develops, and supports disaster volunteer teams responsible for local preparedness, disaster response, client care management, and community and government relationships in an assigned geography. The role works with volunteers to help communities prepare for and respond to disasters, and may implement disaster cycle services in a geographic area or lead specific functional activities across the region, such as mass care, response, community preparedness, recovery, planning, and readiness. The manager coordinates community preparedness and mobilization, develops volunteer leadership capacity, and collaborates with internal partners in a matrixed environment. The role serves as the Red Cross disaster subject matter expert in its assigned area and initiates and coordinates disaster relief operations in alignment with the Disaster Cycle Services Concept of Operations. The position reports to the Sacramento office and requires attendance there three to four days per week, subject to change, with remaining time in the field or working from home. Regional travel is 40%. Regional disaster employees must deploy outside their region at least once a year and meet training and physical capacity requirements for deployment. Relocation assistance is not available.

Requirements

  • Bachelor's degree or an equivalent combination of education and related experience.
  • At least 5 years of related experience building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
  • Current valid driver's license and good driving record.
  • Excellent interpersonal, verbal, and written communication skills.
  • Analytical and decision-making skills to interpret program trends and results, formulate recommendations, and develop creative processes for continuous program or service improvement.
  • Demonstrated collaboration with diverse groups and individuals representative of community demographics, and experience managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
  • Intermediate proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work outside regular duty hours, including nights and weekends.
  • Ability to deploy outside the region at least once a year and meet deployment training and physical capacity requirements.
  • Ability to work daily within the assigned geographic area or region, as applicable to the position.

Nice To Haves

  • Experience as a public safety or emergency services dispatcher, particularly in law enforcement, fire, EMS, or similar fields.

Responsibilities

  • Lead and support a diverse volunteer team implementing volunteer-led disaster cycle services throughout an assigned geographic area or functional activities throughout the region.
  • Implement disaster cycle services activities in an assigned area or specific functional activities across the region, and work with regional disaster program management to create and improve program plans.
  • Develop and support disaster volunteers who serve as the primary workforce and represent the communities they serve, culturally and linguistically.
  • Cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to support disaster readiness, preparedness, response, and recovery.
  • Coordinate efforts to prepare and mobilize communities and engage partners with relevant expertise and resources for disaster preparedness, response, and recovery.
  • Build relationships and collaborate with internal employee and volunteer partners in a matrix management environment.
  • Serve as the Red Cross disaster subject matter expert in the assigned geographic area to strengthen Red Cross presence, community engagement, and mobilization.
  • Initiate and coordinate disaster relief operations in the assigned geographic area, or regional functional activities, in alignment with the Disaster Cycle Services Concept of Operations.

Benefits

  • Medical, dental, and vision plans.
  • Health Spending Accounts and Flexible Spending Accounts.
  • Paid time off starting at 15 days per year, based on FLSA status and tenure.
  • 11 paid holidays: six core holidays and five floating holidays.
  • 401(k) with 6% match.
  • Paid family leave.
  • Employee assistance.
  • Short- and long-term disability and insurance.
  • Service awards and recognition.
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