Regional Disaster Action Team Manager

American Red Cross•Sacramento, CA
•Hybrid

About The Position

The Regional Disaster Action Team Manager leads, develops, and supports disaster volunteer teams responsible for local preparedness, response, client care management, and community and government relationships within an assigned geography. The role works with volunteers to help communities prepare for and respond to disasters, and supports ongoing disaster response activities. Regional disaster employees must deploy to disaster relief operations outside their region at least once a year and meet all training and physical capacity requirements for deployment. Allowances may be provided for personal circumstances and local response activity. The position is based at the Sacramento office, with in-office work required 3–4 days per week, subject to change; the remaining time is spent in the field or working from home. Regional travel is 40%. The role is not eligible for relocation assistance and reports to regional disaster program management through the organization’s matrix environment. The salary range for California is $70,304–$70,664 per year.

Requirements

  • Bachelor’s degree, or an equivalent combination of education and related experience.
  • At least 5 years of related experience building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
  • Current valid driver’s license and good driving record.
  • Excellent interpersonal, verbal, and written communication skills.
  • Analytical and decision-making skills to interpret program trends and results, formulate recommendations, and develop creative continuous-improvement processes.
  • Demonstrated collaboration with diverse groups and individuals representative of community demographics.
  • Experience managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
  • Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work outside regular duty hours, including nights and weekends.
  • Ability to meet training and physical capacity requirements for disaster deployment.
  • Ability to meet the physical requirements of the position, including lifting or moving up to 30 pounds occasionally and sitting at a computer terminal for extended periods.

Nice To Haves

  • Experience as a public safety or emergency services dispatcher, particularly in law enforcement, fire, or EMS.

Responsibilities

  • Lead and support diverse volunteer teams implementing volunteer-led disaster cycle services throughout an assigned geographic area or regional functional activity.
  • Implement disaster cycle services in an assigned area or specific functional activities across the region, including mass care, response, community preparedness, recovery, and planning and readiness.
  • Work with regional disaster program management to create and improve plans for meeting disaster cycle services program goals.
  • Develop and support disaster volunteers who are the primary workforce and represent the communities they serve culturally and linguistically.
  • Cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to fulfill disaster readiness, preparedness, response, and recovery responsibilities.
  • Lead and coordinate efforts to prepare and mobilize communities and engage partners with relevant expertise and assets.
  • Build relationships and collaborate with internal employees and volunteers in a matrix management environment.
  • Serve as the Red Cross disaster subject matter expert in the assigned geographic area to strengthen organizational presence, community engagement, and mobilization.
  • Initiate and coordinate disaster relief operations in the assigned area, or regional functional activities, in alignment with the Disaster Cycle Services Concept of Operations.
  • Work daily within the assigned geographic area or region to provide leadership and functional support, engage and mobilize communities, and support volunteers.
  • Deploy to disaster relief operations outside the region at least once a year.

Benefits

  • Medical, dental, and vision plans.
  • Health Spending Accounts and Flexible Spending Accounts.
  • Paid time off starting at 15 days per year, based on FLSA status and tenure.
  • 11 paid holidays, including six core holidays and five floating holidays.
  • 401(k) with 6% match.
  • Paid family leave.
  • Employee assistance.
  • Short- and long-term disability and insurance.
  • Service awards and recognition.
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