Regional Director

JFE Franchising Inc•Memphis, TN

About The Position

The Regional Director oversees the region’s staff, programs, operations, and client relationships. The role develops and executes regional sales and marketing plans, builds relationships with managers and franchisees, evaluates business progress with employees, and implements strategies to achieve company goals. The Regional Director also supports store managers and franchisees, monitors operational performance and compliance, manages regional costs and budgets, and leads efforts to improve productivity, profitability, and regional support.

Requirements

  • Previous director experience is preferred; other leadership experience will be considered.
  • Understanding of multiple operational functions and principles, including finance, customer service, production, and employee management.
  • Demonstrated ability to plan and manage operational processes for maximum efficiency and productivity.
  • Strong working knowledge of industry regulations and legal guidelines.
  • Highly organized, with the ability to plan multiple ongoing regional projects.
  • Working knowledge of data analysis and performance and operational metrics.
  • Ability to make critical decisions under pressure.
  • Outstanding communication and people skills.
  • Excellent written and verbal communication skills.
  • Strong ethical leadership abilities.
  • Ability to bring excitement to the role and convey it to the teams managed.
  • Minimum of 40 hours per week; some weekend and evening work may be required based on business needs and the direct manager’s direction.

Nice To Haves

  • Previous director experience.

Responsibilities

  • Develop and implement a strategic plan for the region and organization.
  • Implement plans and processes to maintain productivity and profitability.
  • Ensure health and safety procedures meet brand and retailer standards throughout the partnership.
  • Review and monitor operational and compliance audits and reviews.
  • Assist in developing sales strategies and setting corporate sales targets.
  • Support Store Managers and act as a primary resource.
  • Manage regional costs to ensure budgets are achieved.
  • Maintain a positive, professional, and motivating work environment.
  • Diagnose business operations problems and formulate effective solutions.
  • Work with department teams to select, evaluate, and approve market growth opportunities.
  • Communicate business objectives to Regional Managers and keep them informed about business activity and their contributions to targets.
  • Track daily Safety Culture Logs to ensure 100% completion across the region.
  • Lead employees and conduct performance reviews to support an engaged and skilled workforce.
  • Create innovative plans to improve regional support for employees, franchisees, and Kroger.
  • Develop and execute a sales and marketing plan for the region.
  • Build relationships with regional managers and franchisees.
  • Meet with employees to evaluate business progress and establish strategies to achieve company goals.

Benefits

  • Employer-paid medical, dental, vision, and life insurance.
  • Pet insurance.
  • 401(k) matching.
  • Paid time off (PTO).
  • Paid sick days.
  • Fitness stipend.
  • Book allowance.
  • Tuition reimbursement and professional development assistance.
  • Training and advancement opportunities.
  • Career growth opportunities.
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