Regional Director

Continental Careers • Grand Rapids Twp, MI

9h

About The Position

Continental Properties is seeking a Regional Director to join its Operations team and oversee a portfolio of multifamily communities in the Michigan market. The role focuses on revenue growth, expense management, and maintaining a high standard of customer service. The Regional Director guides and leads onsite Community Managers, ensuring compliance with company values and operating procedures while supporting a positive resident experience. Candidates should be located in Michigan.

The position also involves site visits, regional budgeting, team development, performance analysis, and collaboration with construction and marketing teams on lease-up communities.

Requirements

• At least 5 years of experience in community management, including prior experience in a regional leadership role.
• Bachelor’s degree or equivalent experience in property management or a related field.
• Strong financial acumen and proven experience in budgeting, forecasting, and revenue management.
• Excellent communication and leadership skills, including the ability to manage and motivate remote teams.
• Proficiency with property management software platforms such as RealPage and MRI, and data analysis and reporting tools such as Power BI.
• Candidates must be located in Michigan.
• Applicants must pass a post-offer criminal background check.

Responsibilities

• Conduct site visits to assess property operations, risk management, and maintenance.
• Oversee and execute the annual budgeting process, aligning financials with company expectations and market conditions.
• Lead and mentor Community Managers and Area Managers, supporting their development and fostering a customer-centric culture.
• Analyze community performance metrics, develop action plans, and implement strategies to improve occupancy and revenue growth.
• Collaborate with construction and marketing teams on lease-up communities to generate leads and ensure timely, high-quality product delivery.

Benefits

• Paid professional memberships, certifications, and tuition reimbursement.
• Comprehensive mental health support, including 8 free counseling sessions per year and access to additional wellness resources.
• Generous vacation time, 9 paid holidays, and Friday half-days during designated months.
• Informal gatherings, lunches, community and company events, volunteer opportunities, and social activities.
• Annual incentives through the Building Above and Beyond (BAAB) program, based on company goals and achievements.
• Long-term incentives through SHARE, based on the success or profitability of projects worked on.
• Medical, dental, and vision plans.
• Flexible spending accounts.
• 401(k) with company match.
• Company-paid life and disability insurance.
• 6 weeks of paid parental leave and family-forming and fertility resources, including up to 12 weeks of leave for birth mothers.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior