Regional Director Central

CareDx • Dallas, TX

1d • $288,000 - $325,000 • Remote

About The Position

The Regional Director is responsible for driving growth, building strong client relationships, and leading cross-functional teams to deliver results in an assigned geography. The role focuses primarily on transplant center accounts and partners with regionally aligned Transplant Account Managers, Clinical Liaisons, and Medical Science Liaisons from Medical Affairs. The Regional Director provides clear direction, holds the regional team accountable for execution and results, and reports directly to the Sr Area Director.

The role develops account-specific strategies and plans to drive adoption, market share, commercial growth, and customer satisfaction. It identifies opportunities within existing accounts, builds relationships with key stakeholders, manages customer issues, and tracks sales pipeline performance. The Regional Director also leads and develops the field team, evaluates performance, and collaborates with internal teams to address customer needs.

This is a US-only remote role requiring 50–75% or greater travel, including frequent day trips and overnight travel. The anticipated base salary range is $288,000–$325,000 USD, plus incentive variable compensation. The role may also be eligible for discretionary bonuses or incentives and restricted stock units.

Requirements

• Bachelor’s degree required.
• At least 10 years of sales or strategic account management experience in the healthcare industry.
• At least 5 years of sales management experience in the healthcare industry.
• Experience selling into hospitals, hospital or health systems, and/or enterprise-level accounts, navigating multiple stakeholder levels and departments.
• Experience with complex, multi-touch sales processes or cycles of 6–9 months and closing deals.
• Track record of developing effective commercial strategies that maximize business outcomes.
• Proven track record of developing high-performing teams and building collaborative relationships within the organization and with external customers.
• Strong written and oral communication and organizational skills.
• Proficiency with Word, Excel, PowerPoint, Outlook, Salesforce.com, and analytical tools.
• Willingness to travel 50–75% or greater, including frequent day trips and overnight travel.

Nice To Haves

• Advanced degree, such as an MBA.

Responsibilities

• Develop a deep understanding of account needs, objectives, and challenges to provide tailored solutions.
• Identify opportunities within existing accounts to upsell and cross-sell CareDx products, solutions, or services.
• Develop and execute strategic plans to drive business growth and achieve sales targets.
• Create and implement long-term account strategies and tactics to drive adoption, gain market share, expand the CareDx footprint, and achieve commercial goals.
• Identify key customer stakeholders and influencers and establish strong relationships and partnerships.
• Solicit feedback on additional customer needs, products, and features; resolve customer issues promptly and efficiently while managing expectations and customer satisfaction.
• Forecast and manage the sales pipeline and growth strategies at account and regional levels.
• Prepare regular performance reports for executive leadership, including insights into strategy effectiveness, ROI, and other key performance indicators.
• Lead, manage, and coach a field team consisting of TAMs and DSS to achieve business objectives and provide exceptional customer service.
• Foster a positive and collaborative team environment and provide ongoing training and development opportunities.
• Monitor and evaluate team performance, provide regular feedback, and implement improvement plans as needed.
• Partner with Commercial, Marketing, Customer Experience, Medical Affairs, Market Access, and Operations teams to develop solutions that address customer needs.
• Travel 50–75% or greater, including frequent day trips and overnight travel.

Benefits

• Competitive base salary and incentive compensation.
• Health and welfare benefits, including a gym reimbursement program.
• 401(k) savings plan match.
• Employee Stock Purchase Plan.
• Pre-tax commuter benefits.
• Up to 30 days of paid leave annually under the Living Donor Employee Recovery Policy for a full-time employee who donates an organ or bone marrow.
• Potential eligibility for discretionary bonuses or incentives and restricted stock units.

What This Job Offers

• Job Type: Full-time
• Career Level: Director