Regional Director Central
About The Position
CareDx is a precision medicine diagnostics company serving transplant, specialty oncology, and cell therapy. The Regional Director drives growth and customer relationships in an assigned geography, primarily with transplant center accounts, and leads regionally aligned teams that include Transplant Account Managers, Clinical Liaisons, and Medical Science Liaisons. The role requires strategic account management, problem-solving, clear direction, and accountability for regional execution and results. It reports to the Sr Area Director. The Regional Director develops account-specific growth strategies, identifies opportunities to expand use of CareDx products and services, and builds relationships with customer stakeholders. The role manages sales pipelines and forecasts, reports performance insights to executive leadership, and leads, coaches, and develops field-team members. The director also collaborates with commercial, marketing, customer experience, medical affairs, market access, and operations teams to address customer needs. This is a US-only remote role requiring 50–75% or greater travel, including frequent day trips and overnight travel. Compensation is an anticipated base salary of $288,000–$325,000, plus incentive variable compensation; additional discretionary incentives and restricted stock units may be available. The final offer depends on factors such as experience and education.
Requirements
- Bachelor’s degree required.
- At least 10 years of sales or strategic account management experience in the healthcare industry.
- At least 5 years of sales management experience in the healthcare industry.
- Experience selling to hospitals, hospital or health systems, and/or enterprise-level accounts, navigating multiple stakeholder levels and departments.
- Experience with complex, multi-touch sales cycles lasting 6–9 months and closing deals.
- Track record of developing effective commercial strategies that maximize business outcomes.
- Proven track record of developing high-performing teams and building collaborative relationships within the organization and with external customers.
- Strong written and oral communication and organizational skills.
- Willingness to travel 50–75% or more, including frequent day trips and overnight travel.
- Proficiency with Word, Excel, PowerPoint, Outlook, Salesforce.com, and analytical tools.
Nice To Haves
- Advanced degree, such as an MBA.
Responsibilities
- Develop a deep understanding of account needs, objectives, and challenges and provide tailored solutions.
- Identify opportunities to upsell and cross-sell CareDx products, solutions, and services within existing accounts.
- Develop and execute account-specific strategic plans to drive business growth, adoption, market share, commercial goals, and sales targets.
- Identify customer stakeholders and influencers; build relationships and partnerships; solicit feedback; and resolve customer issues promptly.
- Forecast and manage the sales pipeline and growth strategies at account and regional levels.
- Prepare regular performance reports for executive leadership, including insights into strategy effectiveness, ROI, and key performance indicators.
- Lead, manage, and coach a field team consisting of TAMs and DSS to achieve business objectives and provide exceptional customer service.
- Foster a positive, collaborative team environment and provide ongoing training and development.
- Monitor and evaluate team performance, provide feedback, and implement improvement plans as needed.
- Collaborate with Commercial, Marketing, Customer Experience, Medical Affairs, Market Access, and Operations teams to develop solutions for customer needs.
Benefits
- Competitive base salary and incentive compensation.
- Health and welfare benefits.
- Gym reimbursement program.
- 401(k) savings plan match.
- Employee Stock Purchase Plan.
- Pre-tax commuter benefits.
- Up to 30 days of paid leave annually under the Living Donor Employee Recovery Policy for a full-time employee donating an organ or bone marrow.
- Potential eligibility for discretionary bonuses or incentives and restricted stock units.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
