Regional Director

TUFFSHED•Baltimore, MD

3d•$175,000 - $190,000

About The Position

The Regional Director oversees Tuff Shed stores, selling centers, and cross-dock locations throughout the Northeast market area. The role is accountable for regional growth, effectiveness, efficiency, profitability, and market share. The Regional Director develops business, financial, and operational plans—including budgets, advertising, staffing, training, quality assurance, and regional expansion—and works with District/General Managers to improve each store’s performance against company standards. Travel throughout the region is expected. Locations listed include Detroit, Cleveland, Baltimore, Richmond, Delaware, Fairfield, Long Island, Cincinnati, and Rochester. The position leads regional operations and sales, monitors store performance and compliance, supports budget planning and employee issue resolution, and ensures workplace safety and transportation requirements are met. It also works with company leadership and regional partners on policies, procedures, displays, advertising effectiveness, customer service, and sales goals. The Regional Director leads and develops District/General Managers and regional sales and production leaders, supports workforce planning and hiring, and conducts performance reviews. The role requires five years of progressively responsible management experience within Tuff Shed or comparable management experience in a similar environment. A bachelor’s degree or equivalent experience in a listed field is preferred. A valid driver’s license and acceptable motor vehicle record are required.

Requirements

Five years of progressively responsible management experience within Tuff Shed or comparable management experience in a similar environment.
Ability to lead, coach, motivate, and develop District/General Managers and regional leaders.
Ability to diagnose operational problems, determine root causes, and implement effective solutions.
Strong business judgment and decision-making skills.
Ability to develop and execute operational, financial, staffing, training, advertising, and growth plans.
Knowledge of budgeting, profitability, operational efficiency, quality assurance, and performance management.
Ability to negotiate effectively with vendors, suppliers, and commercial customers.
Ability to communicate effectively with executives, managers, suppliers, customers, employees, business partners, and commercial accounts.
Ability to present information orally in one-on-one and small-group situations to customers, employees, and, when necessary, the public.
Ability to use arithmetic, mathematical, accounting, and financial tools as they apply to the business.
Ability to read, write, and understand oral, written, and diagram-form instructions.
Ability to prepare professional written correspondence and reports.
Valid driver’s license and acceptable motor vehicle record.
Working knowledge of OSHA safety requirements.
Proficiency and hands-on computer skills in Microsoft Office and internet applications.

Nice To Haves

Bachelor’s degree or equivalent (four years of experience) in Construction Management, Business, Marketing, or Management is preferred.
Previous manufacturing and/or construction management experience is highly preferred.
Experience in sales or managing a sales team is highly preferred.
Experience leading managers and overseeing multiple locations is strongly preferred.
Experience using customer relationship management software such as Oracle, JDE, Salesforce.com, or similar systems is highly preferred.

Responsibilities

Oversee the region’s stores, selling centers, and cross-dock locations, with responsibility for growth, effectiveness, efficiency, profitability, and market share.
Develop business, financial, and operational plans for regional stores, including budgets, advertising, staffing, training, quality assurance, and expansion.
Direct District/General Managers to improve operational efficiency, effectiveness, employee relations, and store profitability.
Visit and evaluate stores, provide feedback to District/General Managers, and report findings to the COO.
Assist District/General Managers with annual operating budgets by reviewing prior budgets and forecasting future needs and goals.
Provide input on employee issues and assist regional and store staff with resolutions.
Ensure compliance with OSHA regulations and safety standards, including PPE and tool safety, and monitor the conduct of required safety meetings.
Ensure regional compliance with applicable Federal and State DOT requirements, including vehicle inspections, driver qualifications, records, and maintenance of trucks and equipment.
Ensure store displays meet corporate specifications, remain in good condition, and are tracked and replaced according to corporate guidelines.
Consult with senior leadership and relevant regional and national staff about policies, procedures, and display specifications.
Communicate advertising effectiveness, customer service, quality, store results, and overall regional performance to appropriate leadership.
Negotiate with vendors, suppliers, and commercial accounts as needed.
Partner with sales leadership to achieve sales goals for Tuff Shed retail, The Home Depot, and Woodmaster products and services.
Ensure regional compliance with company policies and procedures covering operations, sales, finance/accounting, risk management, and human resources, as well as applicable laws and regulations.
Work hands-on with District/General Managers and regional sales and production directors to identify root causes of performance and operational issues and improve outcomes.
Lead regional sales and production directors, support achievement of short- and long-term goals, and encourage professional development.
Conduct District/General Manager performance reviews, prepare evaluations, and establish performance goals and timelines.
Support managers in motivating, training, and retaining store employees through regular engagement and communication.
Assist managers with identifying, hiring, and training employees, following HR hiring processes and using available resources.