Regional Director - Dade/Broward County

WRH Realty Services.•Homestead, FL

About The Position

The Regional Director is responsible for the operational and financial performance of an assigned portfolio of residential properties in Dade/Broward County. The role directs and coordinates property activities to achieve company and owner objectives, including maximizing income, occupancy, and property values through comprehensive programs, initiatives, and strategies. The Regional Director oversees property operations, financial results, staffing, leasing, marketing, pricing, maintenance, vendor relationships, compliance, and reporting. The position involves regular property inspections, market analysis, coaching Community Directors and leasing teams, and communication with the Regional Vice President. Travel is required.

Requirements

Five years of experience in residential multifamily property management as a Regional Director.
Experience with luxury, market, and affordable housing programs.
Proven leadership experience building and effectively leading a team.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Strong written and verbal communication skills.
Positive attitude, strong work ethic, and ability to lead and motivate others.
Travel is required.
Detail-oriented, with organizational, analytical, and problem-solving skills and strong mathematical aptitude.
Familiarity with Fair Housing and EEO laws.
High level of honesty, integrity, and ethics.
Valid driver’s license and automobile insurance.

Nice To Haves

College degree preferred.
Certified Property Manager (CPM) certification from the Institute of Real Estate Management preferred.
Experience with YARDI preferred.

Responsibilities

Oversee operations of the assigned multi-unit residential portfolio, including budgets, physical service, advertising, leasing, and pricing.
Develop marketing and management programs to maintain optimal occupancy, income, and property value.
Select, hire, train, motivate, counsel, and reward employees; conduct orientations, reviews, payroll and bonus approvals, policy guidance, and annual performance appraisals.
Oversee daily operations and review property and employee performance metrics to ensure properties operate optimally.
Assist with preparing annual property budgets and ensure properties remain within approved budget guidelines.
Ensure rent and other income are collected and posted on time, and that applicable eviction, utility cut-off, and landlord lien procedures are handled promptly.
Communicate with vendors and contractors about service quality, scheduling, billing, vendor relations, and approvals.
Approve over-budget invoices and expenditures, and ensure invoices are submitted according to policies and procedures.
Ensure local and state licenses for assigned properties are current.
Meet monthly and annual financial objectives for the assigned portfolio.
Provide ongoing training to office staff, including leasing paperwork and workplace safety.
Conduct property inspections with housing authorities, government agencies, owners, and WRH management teams, and support positive outcomes.
Maintain daily, weekly, and monthly records and submit required reports to the corporate office.
Maintain a positive employee service attitude across the portfolio and ensure employees comply with Fair Housing laws.
Review notices to vacate, identify causes of move-outs and problem areas, and develop process-improvement plans.
Review maintenance, turnover, make-ready, service request, inspection, and safety reports, and direct resources or changes when standards are not met.
Walk and inspect each property at least twice per month, including common areas and vacant apartments.
Provide the Regional Vice President with weekly updates on physical and economic occupancy, make-ready inventory, and delinquent rent status.
Coordinate with maintenance and management staff to ensure apartments are turned over promptly after move-out.
Conduct monthly market surveys, report trends to the Regional Vice President, and review third-party market reports.
Lead portfolio pricing-call materials, including target-unit and renewal-pricing recommendations, and follow up with Community Directors on implementation.
Review and coach Community Directors on property marketing plans.
Ensure leasing staff are trained to welcome and show properties to prospective residents; show apartments, handle prospect calls, and complete paperwork as needed.
Review leasing metrics and periodic shopping reports, directing resources or changes when performance standards are not achieved.
Monitor market and industry conditions and trends through trade publications and professional organizations.

Benefits

100% company-paid virtual health and wellness support for team members and their household.
Medical, dental, vision, and disability coverage.
Health Savings Account with a company contribution.
10 paid parental-leave days for bonding.
Fully paid life insurance.
401(k) with company match.
Up to 25 days of paid time off in the first year.
Employee Absence Bank.
Pet insurance.
Supplemental coverage options, including critical illness, hospital, legal, and identity theft protection.
Additional incentives.